At OneMain, Loan Sales Consultants empower customers by understanding their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members excel in a competitive environment where hard work and commitment directly lead to success. This position offers valuable professional development and career advancement opportunities within a dynamic and supportive team. Loan Sales Consultants enjoy competitive compensation that celebrates both individual achievements and team accomplishments, all while enhancing their careers.
In the Role
- Skillfully multitask and adapt to the changing demands of the position, ensuring timely and efficient service.
- Surpass customer expectations with ease, empathy, and encouragement, driving results aligned with individual and branch goals.
- Forge new relationships and nurture existing ones by engaging customers throughout the loan process, offering personalized solutions based on their needs.
- Oversee the life cycle of loans, including collection activities while ensuring compliance with all applicable laws and regulations.
- Communicate effectively with customers and other departments using various technological channels, including phone, email, chat, and our proprietary systems.
- Demonstrate a passion for achievement, showcasing an internal drive to succeed and a goal-oriented mindset.
- Clearly educate and inform customers about optional insurance products, ensuring they understand the loans, terms, and available options.
Requirements :
High School Diploma or GED.Preferred :
Experience in sales, collections, or customer service.Bilingual in Spanish.Location : On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed, which may include Saturday.
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