Energy Management Representative

Energy Management Representative

At Otter Tail Power Company, we don't just power homes and businesseswe empower communities. As an Energy Management Representative, you'll be the trusted energy expert helping customers make smart, efficient, and budget-conscious energy decisions. You'll play a vital role in delivering innovative solutions, building strategic partnerships, and providing exceptional service that helps our customers meet their energy goals. If you're passionate about solving problems, building lasting relationships, and making a meaningful impact in the communities we serve, this is the role for you.

Key Responsibilities :

• Achieve goals outlined in the Marketing and Customer Service Plans, including revenue growth, Demand-Side Management (DSM), Energy Conservation and Optimization (ECO), Energy Efficiency Partnership (EEP), margin improvement, and customer satisfaction.
• Respond to customer inquiries regarding energy efficiency projects, rebate programs, heat loss calculations, energy requirements, and electric billing impacts.
• Support Customer Service Centers in meeting marketing and customer service objectives.
• Collaborate with internal teams to develop, refine, and ensure compliance with rate programs and regulatory requirements.

Our Ideal Candidate :

We're seeking candidates who bring a strategic, customer-focused mindset and thrive in a dynamic, evolving industry. Ideal candidates will demonstrate :

What We Offer :

We believe in a strong partnership with our employees and are committed to supporting your success through :

Otter Tail Power Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.