Job summary:
The busser is responsible for assisting the service team in achieving the optimum professional service to guests.
Essential functions:
Must be willing and able to:
• Maintain a clean and orderly work area to ensure safety
• Assist service team with food and beverage service
• Perform team service as instructed by team leader/manager
• Complete ice and water service as required by that restaurant
• Complete bread and butter/oil service as required by that restaurant
• Refill water glasses with both ice and water
• Refill bread and butter/oil
• Keep the tables free of dirty dishes, empty glassware, debris, empty bottles, etc.
• Crumb and/or wipe the table when appropriate
• Maintain silverware service, replacing as needed
• Remove used service dishes and utensils to bus tub or tray in a prescribed manner
• Perform more than one task at a time
• Complete all side work as assigned in a timely manner
• Wrap left over food to take home as requested
• Remove in a single trip, all final items remaining on the table of a party of four
• Clean and reset a table according to standing operating procedure within one minute
• Properly change co2 and soda dispensers
• Refrain from smoking for the duration of shift
• Perform more than one task at a time
• Perform calmly and effectively under pressure
• Communicate effectively with guests and co-workers
RequirementsAccountabilities:
Must be willing and able to:
• Follow proper hand washing procedure (see sanitation article)
• Be an active team player
• Understand and follow supervisor’s instructions
• Acquire and wear uniform prescribed in training manual
• Maintain and clean uniform
• Maintain a well manicured appearance and persona that reflects the established image of the
restaurant
• Perform under more than average stressful conditions
• Make appropriate judgment calls under stressful conditions
Qualification standards:
Prefer a minimum of 1-year full service restaurant bus experience or the equivalent. Must be willing and able to:
• Meet personal schedule requirements punctually
• Project a friendly, courteous and pleasant attitude
• Get along with co-workers
• Provide a clean, well-manicured persona that reflects the established image of the restaurant
• Safely transport containers that weigh up to 30 lbs. From any table to the dish washing area
• Sufficiently master English to respond properly to questions and directions
• Stand and/or walk for an entire shift
• Safely transport items to and from the kitchen on a slick and uneven surface
• Transport dishes, bus tubs and/or trays from the dish washing area to any table in the
restaurant and vice versa
• Safely move about in all areas of the restaurant
• Accept constructive criticism
• Work a variable and flexible schedule which may include nights, weekends and holidays
Rules:
• May not take or give away any unauthorized company property including food or beverage
• May not eat or drink certain unauthorized items during a shift
• May not work under the influence of alcohol or other mood altering substances
• May not keep any unauthorized items in personal locker
• May not resort to any physical violence or harassing behavior
Failure to abide by these and other conditions of employment of the company set forth elsewhere can subject an employee to disciplinary action including termination. Accessibility varies by location.
Busser • Cumberland , GA
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