Job Description
Care Management Coordinator (Precertification Team – PT / OT / ST & Bariatric Reviews)
Remote – Must Reside in the Tri-State Area (PA, NJ, or DE)
Overview
We are seeking an experienced and detail-oriented Care Management Coordinator to join our Precertification Team, specializing in Physical Therapy, Occupational Therapy, Speech Therapy, and Bariatric procedure reviews. This position is ideal for a nurse with a strong background in orthopedics, general outpatient ambulatory surgery, or surgical units, who thrives in a collaborative and fast-paced remote environment.
Key Responsibilities
- Evaluate member clinical conditions through detailed medical record reviews to determine medical necessity for requested services.
- Apply advanced clinical judgment using InterQual, Care Management Policies, Medical Policies, and other resources to make utilization determinations.
- Contact servicing providers to clarify treatment plans and obtain additional medical information as needed.
- Review treatment plans and proposed procedures for medical appropriateness and ensure they align with benefit coverage and policy criteria.
- Refer cases not meeting established criteria to the Medical Director for further evaluation.
- Identify discharge planning needs early and collaborate with case management or physicians to ensure timely and appropriate transitions of care.
- Monitor and report utilization trends or potential quality issues, recommending process improvements where applicable.
- Maintain compliance with state, federal, and accreditation standards for utilization review and documentation.
- Meet or exceed turnaround and productivity goals for authorization requests.
- Accurately document all activities in accordance with Care Management and Coordination policies.
Qualifications
Education & Licensure
Active RN or LPN license in Pennsylvania required (multi-state compact licensure preferred).BSN strongly preferred.Experience
Minimum 3 years of acute care clinical experience in a hospital or other healthcare setting.Experience in discharge planning, utilization management, or precertification preferred.Background in orthopedic, outpatient surgical, or ambulatory care strongly desired.Skills & Competencies
Excellent critical thinking, problem-solving, and communication skills.Strong organizational and time management abilities with attention to detail.Proficiency with Microsoft Word, Excel, Outlook, SharePoint, and Adobe; ability to learn new systems quickly.Ability to work effectively in a team-oriented, remote environment.Adaptable, resourceful, and comfortable with change and evolving technology.Committed to diversity, equity, and inclusion, and respectful collaboration with colleagues across all levels.Why Join Us?
This is a great opportunity to leverage your clinical expertise in a non-bedside, remote role while continuing to make a meaningful impact on patient care. You’ll work alongside a supportive team that values collaboration, innovation, and professional growth.