Sr. IT Platform Manager, Sitecore

Overview

Since our founding in 1924 weve cut cardiovascular disease deaths in half but there is still so much more to do. To overcome todays biggest health challenges and accelerate this progress we need passionate individuals like you. Join our movement be part of the progress and help ensure a healthier future for all. You matter and so does the impact you can make with us.

The American Heart Association has an excellent opportunity for a Sr. IT Platform Manager Sitecore based at our National Center in Dallas TX

The Sr. IT Platform Manager is responsible for contributing to the design of vision strategy and roadmap for platform(s) across the enterprise. Ensures the platform(s) ecosystem supports business objectives through effective prioritization stakeholder alignment and structured change management.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful you will have access to Heart U our award-winning corporate university as well as additional training and support locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedInInstagramFacebook X and .

Responsibilities

• Defines and maintains the Sitecore product vision strategy and multi-year roadmap aligned with organizational goals. Partners with business leads and technology leadership to translate business needs into prioritized product initiatives. Serves as the primary liaison between business stakeholders and technical teams to ensure clarity on goals priorities and impacts.
• Maintains a transparent prioritized backlog of enhancement requests and business needs. Aligns backlog priorities with strategic outcomes and available budget.
• Leads change management and adoption activities for new Salesforce features processes and releases. Gathers feedback from business stakeholders to inform ongoing platform improvements and roadmap adjustments.
• Develop communication training and rollout plans to drive user adoption and business readiness. Facilitates requirements for workshops and collaborates with business analysts to ensure clarity of user stories and acceptance criteria.
• Defines and track KPIs to measure platform adoption business value and user satisfaction.
• Facilitates governance processes for request intake prioritization and platform change approvals. Partners with IT governance data management and security teams to maintain compliance and operational excellence.
• Performs other duties as required or assigned which are reasonably within the scope and responsibility of the job level and family.

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Qualifications

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

The American Heart Associations 2028 Goal : Building on over 100 years of trusted leadership in cardiovascular and brain health by 2028 the Association will drive breakthroughs and implement proven solutions in science policy and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association American Stroke Association our mission is to be a relentless force for a world of longer healthier lives regardless of race ethnicity gender gender identity religion age language sexual orientation national origin and physical or cognitive abilities.

This position not a match with your skills Click here to see other opportunities.

In accordance with local and state laws where applicable qualified applicants with arrest or conviction records will be considered for employment.

EOE / Protected Veterans / Persons with Disabilities

#LI-Onsite

Required Experience :

Manager

Key Skills

Computer Hardware,IT Experience,IT Management,Network Installation,Vendor Management,Computer Networking,Microsoft Windows Server,Windows,IT Service Management,ITIL,SAN,Network Architecture

Employment Type : Full-Time

Experience : years

Vacancy : 1