IAA Holdings, LLC is seeking a Total Loss Customer Care Specialist to join our team. This position can be located anywhere in the United States. Occasional travel to a local facility is required.
Here at IAA, our Total Loss Customer Care Specialists are an integral part of our vehicle life cycle process, providing vehicle owners with the information they need to navigate our title procurement process.
Total Loss Customer Care Specialists embody our core values of "accountability" and a "will to win" through successfully coordinating with vehicle owners and stakeholders every step of the way. Helping to keep our customers informed, answering questions and maximizing their expertise to ensure we're consistently delivering best in class outcomes and setting realistic timelines and expectations.
What makes this role even better?! It's virtual / remote and can be located anywhere in the United States, with only occasional travel needed to local IAA facilities. And don't worry, we have the equipment covered, all you need is high speed internet and private work area.
Listen for yourself to what our own employees have to say, through a live preview of our role :
What Do IAA Total Loss Customer Care Specialists Do?
What are the Requirements?
In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD / LTD, Life Insurance / AD&D, paid holidays, and vacations.
About IAA Holdings, LLC :
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE : RBA) and (TSX : RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. Ritchie Bros. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.
California, Connecticut, Colorado, Maryland, Nevada, Rhode Island Residents Only : The salary range for residents listed above is $15.00 to $20.00 . Pay is based on several factors including but not limited to education, work experience, and certifications.