Branch Member Service Representative (Part Time)
Job Type : Part Time
Job Location : Manteo
Contact Manteo Branch at (252)473-1292
Contact : Anna Rowan, Rhonda Smith, Jennifer Simms
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
PURPOSE :
To provide exemplary member service through all delivery channels, handle functions such as cash box management, account opening and maintenance, phone inquiries, safe deposit boxes, and all other services as needed.
DUTIES :
REQUIREMENTS :
JOB ENVIRONMENT :
Office setting with physical proximity to other employees. Some background noise from other employees, copy machine, and telephone.
PHYSICAL DEMANDS :
Uses hands and fingers to lift telephone receiver to answer incoming calls and transfer such calls to appropriate destination. Uses hands and fingers to press keys on adding machine to add information for member transactions. Uses hands and fingers to press keys on a Computer keyboard to enter data and retrieve information. Sits 80%, stands 10%, and walks 10% of the time. Must communicate clearly to answer members questions and to describe member services. Must listen intently to members questions and concerns in order to facilitate quality service. Visual acuity is necessary in completing forms for members; such as check order forms, deposit and withdrawal slips, savings documentation, etc. May order supplies for the branch using computer terminal. Maintains manual cash drawer, counting currency daily to balance cash drawer. May climb stairs when branch is located on multiple levels. Must be able to comprehend and carry out verbal and written instructions. Must be able to lift 5 pounds.
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Member Service Representative • Manteo, NC, US