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Business Operations Coordinator (Santa Ana)
Business Operations Coordinator (Santa Ana)THINK Together • Santa Ana, CA, United States
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Business Operations Coordinator (Santa Ana)

Business Operations Coordinator (Santa Ana)

THINK Together • Santa Ana, CA, United States
24 days ago
Job type
  • Full-time
Job description

Business Operations Coordinator

Founded in 1997, Think Together partners with schools to change the odds for kids by providing award-winning programs during and outside the school day. We're one of California's largest nonprofits working in school districts from San Diego to San Francisco. Whether you're interested in early learning, elementary, middle or high school, you can invest in your community by working at a local school or working within our home office providing support!

Think Together is a California nonprofit that partners with schools to change the odds for kids. Founded in 1997, Think Together operates the greatest number of expanded learning programs across California, serving ~100K students, and is home to a suite of additional programs that aim to drive systemic change across California's school systems. Leadership for Student Success (LSS) is a new initiative incubated within Think Together, created to support public education system leaders Superintendents and School Boards to excel in their roles and create lasting, statewide impact. LSS will provide a set of programmatic offerings, including cohort trainings, executive coaching, and board governance support, for future superintendents, current superintendents, and their school board members. With an ambitious goal to reach a quarter of all school districts in California within the next three years, LSS is looking for a program operations leader to work closely with the Senior Director of Business Operations to launch and grow the initiative.

The Business Operations Coordinator is a newly created position that will provide high-level administrative, operational, and project support to the Senior Director of Business Operations for LSS. This position will serve as a critical role in ensuring smooth day-to-day operations, coordinating communications, supporting financial management activities, managing logistics for program delivery, and maintaining strong relationships with internal teams and external partners. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced, mission-driven environment.

Essential Duties And Responsibilities : Administrative & Operations Support

  • Provide day-to-day operational and administrative support to the Senior Director across all service offerings, including cohort-based training programs, executive coaching, board governance services, and any further service offerings.
  • Assist in developing and maintaining operational processes, tools and workflows that support the launch, delivery, and scaling of LSS's programs in alignment with the business plan and strategic goals.
  • Support tracking of KPIs, OKRs, key deadlines, and deliverables to ensure programs stay on schedule and meet quality standards.
  • Coordinate cross-functional communication between LSS program staff and Think Together support teams to ensure timely delivery of support services.
  • Assist in the creation and distribution of communication with internal and external stakeholders.
  • Serve as a liaison to external partners, ensuring smooth communication and follow-up on commitments and deliverables.

Financial & Contract Support

  • Assist with preparation of program-related budget materials, expense reporting and tracking, and periodic budget reviews with leadership.
  • Track proposals, contracts and agreements with districts, vendors, and consultants, ensuring all deliverables are met.
  • Process invoices and monitor payment timelines.
  • Program & Event Support

  • Coordinate logistics for LSS events, trainings, and meetings (both virtual and in-person).
  • Manage participant experience, registration, communication and follow-up.
  • Support data collection, surveys, and reporting related to program outcomes.
  • Special Projects

  • Assist with research, analysis and development of dashboards and other tools to track performance metrics and goals.
  • Support the Senior Director in developing new operational processes to improve efficiency and goal completion.
  • Perform other duties as assigned based on organizational priorities and to support the successful launch and ongoing operations of LSS.
  • Qualifications And Requirements :

  • Bachelor's Degree required, preferably in business, education, or other related area.
  • 2-4 years of relevant administrative, operations, or project coordinator experience.
  • Experience in nonprofit, education or mission-driven organization, preferred.
  • Familiarity with event coordination, budgeting and contract management, a plus.
  • Must be willing to work evenings or weekends to support delivery of training to stakeholders as needed.
  • Must be willing to travel to off-site meetings, trainings and events.
  • Computer Skills & Knowledge :

  • Passion for advancing public education and supporting educational leaders.
  • Strong organizational skills with the ability to manage multiple priorities and projects.
  • Excellent communication, customer services and problem-solving skills.
  • Ability to build strong working relationships with diverse stakeholders.
  • Proficient in Microsoft suite (Word, Excel, PowerPoint) and cloud-based collaboration tools (SharePoint, Teams, Salesforce, preferred).
  • Analytical mindset with the ability to collect and interpret data.
  • Physical / Work Environment :

  • Moderate Noise (examples : typical office noise)
  • Stand, Walk, Sit (in general office environment)
  • Computer Screen visual in performance of role
  • Lift up to 10 pounds
  • Travel up to 10-20%
  • Must pass Live Scan (criminal background check via fingerprinting), provide a clear TB test
  • Compensation :

    Salary Range $70,000-$80,000. This is the targeted compensation for the position. A range of factors, including but not limited to; location, skills, experience, will be considered. Actual compensation may vary.

    Think Together is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, religious creed, physical disability, mental disability, age for individuals age 40 and over, medical condition (as defined by state law (for example, cancer or genetic characteristics or HIV / AIDS), marital status, military and veteran status, sexual orientation, genetic information, citizenship status or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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