Ancillary Specialist- Remote

Ancillary Specialist

DriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a variety of ancillary products and administrative services encompassing everything from GAP coverage to vehicle theft and GPS tracking to dealership fleet management. Our ancillary product expertise is proven with over 1 million service contracts, products, and warranties, and over $300 million in claims.

In short, the Ancillary Specialist will review and adjudicate claims for our GAP product. This includes verifying multiple documents to ensure the correct amount is applied to the loan or returned to the customer.

We are looking for someone that is enthusiastic about their career and is passionate about meeting and exceeding their goals. The ability to talk and write with confidence, charisma, and competence to a wide variety of audiences is a must. Thriving in and contributing to an environment that never stops is a must. You will be working in a high-functioning team environment. We work together and we win together. There will be multiple time-sensitive requirements and you will need the ability to meet deliverable due dates. Your goal is not only to find the problem but more importantly, find the solution. We want to make sure you have the ability to rise past challenging calls while maintaining an optimistic attitude.

High School diploma required, Bachelor or Associate degree is preferred. Knowledge of GAP and / or Insurance Claims background preferred.

DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities! We offer competitive pay across the organization, because, well money matters! You'll get a set schedule Monday through Friday, with rotating Saturdays! With that, we do ask for some flexibility and overtime as needed. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout! Rally with your team for festive gatherings, team competitions or just to hang out! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

DriveTime Family of Brands is Great Place to Work Certified! And get this : 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards : Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers.

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.