Property Ambassador

Property Ambassador

Shift Hours : Monday - Friday 2pm to 10pm

Position Overview :

The Property Ambassador provides a consistent and professional presence throughout the property to support daily operations, ensure site standards are upheld, and build positive relationships with tenants. This role is responsible for observing activity, identifying concerns, and proactively reporting to property management. The Ambassador serves as an on-site representative of the landlord's expectations and helps maintain a safe, clean, and well-functioning environment.

Responsibilities :

• Maintain 24 / 7 presence across the property and report all unusual or unauthorized activity.
• Monitor scheduled activities and escalate unexpected issues such as damage, leaks, or loitering.
• Observe parking areas for compliance with approved use and report violations or unsafe behavior.
• Monitor pedestrian bridges during evening and overnight shifts and report inappropriate behavior.
• Ensure vendor deliveries follow approved timeframes and report any disruptions or obstructions.
• Conduct daily property checks of fire panels and other building maintenance equipment. Verify building fire panels are clear of issues.
• Periodically open / close riser rooms as directed by client (LPC). Monitor calendar invites to ensure scheduled openings are performed.
• Ensure compliance with Velociti Peazy App to conduct routine daily checks. Required to perform a minimum of two Peazy inspections per shift.
• Build positive relationships with tenants while maintaining boundaries; do not intervene in internal tenant matters.
• Maintain a professional appearance, respond to communication within 10 minutes, and follow all property procedures.
• Submit accurate daily and monthly reports, including incidents, trends, and recommendations.
• Conduct daily inspection of golf cart before / after use. Notify management of golf cart issues and ensure carts remain clean and in working condition.

Qualifications :

High school diploma or equivalent required.

Prior experience in property operations, facilities, or a customer-facing environment preferred.

Strong attention to detail and observational skills.

Effective verbal and written communication skills.

Ability to work independently and maintain a consistent presence.

Comfortable using basic technology for reporting and communication.

Willingness to be outdoors and mobile throughout the entire shift.

Working Conditions :

This is an outdoor-only role. Must be able to work in all weather conditions year-round.

Requires walking, standing, and being on foot or in a cart for extended periods.

Flexible schedule, including nights, weekends, and holidays.

In emergency situations, management may require additional hours.