Hospitality Manager
The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer service, and maintaining financial performance. This role requires strong leadership, organizational, and communication skills.
Key responsibilities include :
- Managing staff schedules, training, and performance.
- Overseeing food and beverage production, ensuring quality and cost control.
- Maintaining clean and safe working environments.
- Handling customer complaints and resolving issues promptly.
- Coordinating with suppliers and managing inventory.
- Developing and implementing marketing strategies to increase customer traffic.
Requirements :
Proven experience in a similar management role within the hospitality industry.Strong understanding of food safety and sanitation regulations.Excellent leadership and communication skills.Ability to manage budgets and financial reports.Passion for providing exceptional customer service.