Senior Manager, Cloud Operations

Job Description

As a manager in the OCI AI / GPU Compute Host Management Group, you will lead a team responsible for the ownership, operation, maintenance, and optimization of AI / GPU host management within Oracle Cloud Infrastructure (OCI). Leveraging your expertise in management, hardware, Linux, software architecture, and distributed systems, you will guide your team in delivering robust and reliable OCI services.

The OCI AI / GPU Compute Host Management Group is responsible for deployment of servers in new data center builds and contributes directly to the reliability and scalability of OCI cloud infrastructure. You will play a critical role in ensuring that operational plans comply with corporate and governmental regulations and compliance standards.

Your responsibilities will include overseeing the resolution of issues within the Host Management Group suite of services, planning and executing service patching and upgrades, and identifying opportunities to enhance automation and optimization across OCI infrastructure and services. Your team will manage service queues, triage and diagnose AI compute hardware and software issues, and drive ongoing process improvements to ensure operational excellence.

Responsibilities

As a Senior Manager, you will lead a team of Operators and Developers, providing strategic direction and hands-on support. You will bring proven leadership, people management, and communication skills, along with strong analytical abilities and a deep understanding of large-scale distributed systems.

You should be a distributed systems generalist, capable of comprehending complex system interactions and comfortable diving deep into any part of the stack to support your team as needed. You value simplicity and scalability, thrive in collaborative and agile environments, and are passionate about continuous learning. You will establish, develop, and provide ongoing direction for your team, while also collaborating with geographically distributed teams to drive organizational success.

Qualifications :

BS or MS degree in a relevant field, or equivalent experience

5+ years of experience in software engineering, operations, or a related domain

5+ years of people management and / or technical leadership experience

Demonstrated experience building teams, including recruiting, hiring, and performance management

Strong organizational and planning abilities, including scheduling and resource management

Strong operational experience, including service team reporting on metrics for availability, operator / engineer performance, and ticket resolution analytics

Proficiency with scripting languages such as Python and BASH

Solid knowledge of distributed systems fundamentals

Working familiarity with networking protocols (e.g., TCP / IP, HTTP) and standard network architectures

Disclaimer :

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US : Hiring Range in USD from : $115,600 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following :

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee / Spouse / Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - M3

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.