Job Description
Job Description
The Ray Price Dealerships have been in business for over 100 years, and as a Service Advisor you’ll become a part of that team.
Our service department is growing and we're looking for an individual with strong customer service skills to join our team. Take your career to the next level with the Ray Price Dealerships.
What You’ll Do :
- Greet all customers promptly and pleasantly. Receive all customer information in order to properly assess vehicle
- Prepare a clean and accurate estimate for customer with accurate timelines for completion.
- Notify technician of incoming work, repair order status and all other comments.
- Check progress of repair throughout the day. Contact customers regarding changes to scheduled time of completion or changes in estimate.
- Receive proper authorization from customer before any work is done on vehicle
- Communicate required and recommended maintenance to customers.
- Set appointments for customers.
- Handle phone inquiries.
- Work with the parts department to coordinate orders
What You’ll Need :
Full-time availabilityAbility to multi-task in a fast-paced environmentHelpful, friendly and flexible attitude toward customers and co-workersDealertrack experience is a plus, but not a requirementExcellent organizational skillsProfessional appearance and work ethicValid driver’s license with good driving recordAbility to pass pre-employment testing including a background check