CUSTOMER SERVICE / SALES REPRESENTATIVE
Personnel ServicesBrownwood, TX, US30+ days ago
Job type
- Full-time
Job descriptionHigh school diploma or equivalent. Must be able to receive General Lines Agent within 30 days (paid process ) Proficiency with computers and CRM software. Previous customer service experience. Prior sales experience is a significant asset. Knowledge of insurance products preferred.
Job Description
Job Description
CUSTOMER SERVICE / SALES REPRESENTATIVE
Monday - Friday
8 : 00 am - 5 : 00 pm
$12.02 per hour
ESSENTIAL JOB FUNCTIONS
- Answer phone calls, emails, and in-person requests regarding insurance policies, coverage, and claims.
- Make updates to existing policies, such as changing coverage levels or personal information.
- Educate clients on policy details, coverage limits, exclusions, and premium payments.
- Maintain accurate records of customer interactions, inquiries, and actions taken.
- Identify potential customers through networking, referrals, and direct outreach.
- Build and maintain relationships with clients by providing excellent customer service and understanding their needs.
- Analyze existing policies and suggest new policies, add-ons, or coverage upgrades to better meet their needs.
- Guide potential customers through the process of obtaining quotes and converting them into new policies.
JOB REQUIREMENTS
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Customer Representative • Brownwood, TX, US