HR Operations Specialist

Job Title: HR Operations Specialist

Location: Monroe/Hybrid

About Us:

Card Kingdom has served Magic: The Gathering players across the world for over 20 years. We are a trusted source for buying and selling Magic: The Gathering singles, packs, and booster boxes from throughout the game's history. Our love of the community and game shines through everything we do. We are a customer-centric, data-driven, innovative workplace. We value our team and recognize that every role in our organization is behind delivering our renowned customer experience.

In addition to our eCommerce business, Card Kingdom owns and operates the award-winning game store and restaurant, Mox Boarding House. With unique locations in Seattle, Bellevue, Portland, and Chandler, we deliver an elevated experience to local gaming communities.

Our Mission: We use tabletop gaming as a campfire – a place to gather, share and celebrate –for the sake of cultivating deeper relationships with our customers, amongst ourselves, with our communities, and the world.

Our Perks: Excellent benefits, generous PTO, and flexible scheduling, remote work opportunities, paid parental leave, safe harbor 401k match, paid holidays, and employee discounts. We support work life balance.

Role:

The HR Operations Specialist supports the Payroll & Benefits Manager in administering employee leave programs, unemployment claims, job accommodations, HRIS reporting and providing backup support for payroll processing. This role ensures compliance with federal, state and company policies while delivering a high level of service to employees and internal stakeholders.

Responsibilities:

Leave of Absence Administration

• Manage all types of employee leaves (FMLA, ADA, personal, medical, etc.).
• Coordinate with employees, managers, and third-party vendors to ensure timely and accurate leave processing.
• Maintain documentation and track leave status.

Unemployment Claims

• Respond to unemployment claims and coordinate with state agencies.
• Maintain accurate records and documentation to support claims responses.

Job Accommodations

• Facilitate the interactive process for ADA accommodations.
• Partner with managers and employees to implement reasonable accommodations.
• Ensure compliance with applicable laws and internal policies.
• Maintain accurate documentation of all employee interactions during interactive process.

Payroll Backup

• Serve as backup for payroll processing during absences or peak periods.
• Assist with payroll audits, reconciliations, and reporting.
• Ensure accuracy and confidentiality of payroll data.

OSHA & Incident Reporting

• Manage OSHA reporting and ensure compliance with federal and state safety regulations.
• Track and report workplace incidents and injuries.
• Coordinate with Safety teams to support investigations and corrective actions.
• Work closely with third party to manage all active WA State L&I claims.

HR Reporting

• Prepare and maintain HR reports relative to leave, safety and compliance.
• Support audits and internal reviews with accurate data and documentation.
• Other duties as assigned.

Qualifications:

• A minimum of 3 years of experience in HR, payroll, leaves and compliance.
• Familiarity of FMLA, ADA, OSHA and unemployment regulations.
• Experience with HRIS and payroll systems (ADP Workforce Now)
• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving skills.
• Strong commitment to personal development, learning and continuous improvement within HR and professionally.

Location / Work Schedule:

• Monroe / Hybrid

Job Type / Pay Rate:

• Full Time
• Non-Exempt/Hourly: Range from $69,400 - $76,500 depending on qualifications and experience

Benefits:

• Paid Time Off: 5 weeks accrued per year, 8 Company Holidays
• Health Benefits: Zero cost premium options for Medical, Dental, Vision Insurance
• Retirement: 401(k) with 4% Safe Harbor match, no vesting period
• Flexible Spending Accounts & Health Savings Accounts
• Pre-Tax Commuter Benefits
• Supplemental Life and AD&D Insurance
• Accident, Critical Illness & Hospital Confinement Plans
• Employee Assistance Program
• Employee Discount

Equal Opportunity Employment:

We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, caste, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class.