Senior Manager Operations Fulfillment

Senior Manager Operations Fulfillment

This is a remote position, must be located in PA, NJ, MD, DE, or VA. Must have the ability to travel on-site at least once per month to our headquarters location in Lancaster, PA.

Role Overview

This role is accountable to lead, develop, and execute on the fulfillment, post-closing, and collateral management processes associated with commercial lending. It is accountable to ensure an efficient loan closing process, accurate documentation completion, and tracking associated with internally prepared and attorney prepared documents. The role is accountable to design efficient and scalable processes from customer acceptance terms through post-closing, collateral perfection, and loan board. The role will ensure the quality and proper handling of all facets of collateral perfection and file management.

Responsibilities

• Manage all aspects of Commercial Fulfillment processes, Post Closing Functions, Centralized Funding, and collateral perfection, including collateral management activities.
• Ensure all processes are designed and executed in a manner that delivers automated integration and quality output for loan boarding, and delivers compliance outcomes with full data accuracy for loan boarding and life of loan servicing of account.
• Responsible to manage two pathways within commercial loan fulfillment which includes both internally prepared documents and attorney prepared documents.
• Responsible for pipeline tracking in all areas of responsibility, compliance with applicable regulations, and timely delivery of service, including the development of effective pipeline management tools for team and leadership.
• Manage the use and efficiencies of the applicable systems, workflows, and processes.
• Manages and facilitates the design of an efficient and scalable operation.
• Develop metrics that demonstrate team and area performance in accordance with SLAs and budget expectation.
• Lead and manage teams, manage team projects, and own team resources to ensure that day to day work is standardized, organized, and effective.
• Conduct a "root cause" analysis to address any emerging issues.
• Promote a collaborative and results-oriented working environment for the Fulfillment, Post Closing, and Collateral Management Teams.
• Spearhead innovation, empowerment, and accountability within the team(s).

Qualifications

Education : Bachelor Degree or the equivalent experience. Specialty : Finance, Business, or a related field. (Required)

Required Experience : 8 or more years commercial banking experience and detailed product knowledge / understanding. 6 or more years operational management.

Knowledge, Skills, and Abilities

Pay Transparency

The salary range for this position is $124,400.00 - $207,300.00 annually.

Additional Compensation Components

This job is eligible to receive equity in the form of restricted stock units. This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.

Benefits

Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives.

EEO Statement

Fulton Bank is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons.

Sponsorship Statement

Individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.