Talent.com
Assistant Manager
Assistant ManagerPlanet Fitness • New Bedford, MA, US
Assistant Manager

Assistant Manager

Planet Fitness • New Bedford, MA, US
30+ days ago
Job type
  • Full-time
Job description

Assistant Manager

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club.

Full time : 40 hours per week. Mon-Thurs 2p-10p, Saturdays 9a-5p. (Asst Mgr can also earn up to a $200 bonus per month)

Essential Duties and Responsibilities

  • Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
  • Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
  • Assist with Staff Management and provide backup support to Club Manager as needed.

Assist in scheduling and supervising staff.

  • Member service oversight - Ensuring staff is providing a superior customer experience at all times.
  • Assist in resolving or escalating employee issues or concerns.
  • Involved in all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.

  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate all member requests, issues and questions.
  • Assist in overseeing cleanliness and maintenance of facility.
  • Assist in ordering of supplies using specific budget based on club requirements.
  • Assist in tracking statistics and reports (weekly, monthly, and annually).
  • Backup support for any employee who is absent.
  • Qualifications / Requirements

  • Superior customer service skills, preferably in the fitness industry.
  • Experience working as a Member Service Representative at Planet Fitness.
  • Solid supervisory, diplomacy and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic and energetic!
  • Strong problem resolution skills.
  • Current CPR Certification required.
  • High school diploma / GED equivalent required.
  • Must be 18 years of age or older.
  • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.
  • Benefit Basics

    All staff will also receive a free Black Card membership after 90 days of employment. As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac. In addition, we are growing and opportunities for advancement are often available. We take pride in promoting from within!

    Compensation : $16.25 - $17.25 per hour

    Join The Club

    Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

    Our member mission says it best : our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

    To find your perfect fit, search for a club opportunity near you.

    Create a job alert for this search

    Assistant Manager • New Bedford, MA, US

    Related jobs
    MANAGER, ASSISTANT

    MANAGER, ASSISTANT

    Burger King • Bridgewater, MA, US
    Full-time
    Daily Pay / Direct Deposit / Pay Card Options, Competitive Wages, Monthly Bonus Incentives, Flexible Work Schedules, Benefits, Opportunities for Advancement, College Scholarships for Yourself and Famil...Show more
    Last updated: 30+ days ago • Promoted
    Watch Netflix (Tagger) : $12-$46

    Watch Netflix (Tagger) : $12-$46

    Netflix • Cuttyhunk, MA, United States
    Full-time
    TV shows, documentaries, and other original content on Netflix and assign relevant metadata and tags that help improve Netflix’s recommendation algorithm. Your insights help personalize what million...Show more
    Last updated: 14 hours ago • Promoted • New!
    Assistant Manager

    Assistant Manager

    Brockton Area Multi-Servi • Brockton, Massachusetts, USA
    Full-time
    BAMSI has been bringing people and services together since 1975.We are a trusted provider of integrated human services supporting individuals with mental health challenges and developmental disabil...Show more
    Last updated: 15 days ago • Promoted
    Assistant Store Manager

    Assistant Store Manager

    O'Reilly Automotive • Brockton, MA, US
    Full-time
    The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual, quarterly performance, or premiums may be paid in amoun...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Roche Bros. Supermarkets • Bridgewater, MA, US
    Full-time
    The Assistant Store Manager assists the Store Director to oversee the operations of the store to ensure customer satisfaction by achieving the Roche Bros. In this role, you will take on key store ma...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Snipes • New Bedford, MA, US
    Full-time
    We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!.With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide....Show more
    Last updated: 30+ days ago • Promoted