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Senior Manager, Senior Adults

Senior Manager, Senior Adults

San Francisco StaffingSan Francisco, CA, US
7 days ago
Job type
  • Full-time
Job description

Senior Manager Focused On Senior Adults & Accessibility

Uber's Family Team is expanding its mission : in addition to empowering teens and families, we are launching new efforts to unlock the power of mobility for senior adults and people with accessibility needs. As our Senior Manager focused on Senior Adults & Accessibility, you will lead a dedicated team to develop the strategy, execution, and scale of initiatives like Simple Mode, Call2Ride, Senior Accounts in Family Profiles, and accessibility features that make Uber the best rideshare platform for older riders. You'll drive cross-functional pilots, influence product roadmaps, and develop a playbook for how we understand, reach, convert, and retain 65+ users-one of the largest underpenetrated segments on our platform. This is a highly operational, entrepreneurial, and deeply mission-driven role.

What You'll Do

  • Become Uber's chief expert and advocate for Senior Adults
  • Launch & scale mobility products for seniors
  • Drive Adoption & Engagement
  • Build Inclusive Rider Experiences
  • Operational Excellence
  • Operational Excellence : Monitoring, Strategy, Execution
  • Stakeholder Management & Strategy

Basic Qualifications

  • Bachelor's Degree in economics, management, marketing, finance, or similar field
  • 8+ years of experience in operations, strategy, product, growth, or cross-functional program management
  • Preferred Qualifications

  • Strong communication and stakeholder management skills
  • Data-driven mindset and ability to turn insights into action
  • Comfort navigating ambiguity and building 0-to-1 initiatives
  • Familiarity with accessibility standards and user experience design for older adults
  • Experience in launching new products or growing adoption in cross-functional environments
  • Strong business acumen and ability to build compelling cases for investment
  • SQL experience and working closely with Data Science teams is a plus
  • Passion for mobility equity and inclusive technology
  • Consumer-obsessed with a deep understanding of what makes a customer experience outstanding, both within and outside of an app.
  • For Canada-based roles : The base salary range for this role is CAD$171,000 per year - CAD$189,500 per year. For Chicago, IL-based roles : The base salary range for this role is USD$167,000 per year - USD$186,000 per year. For New York, NY-based roles : The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For San Francisco, CA-based roles : The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For Washington, DC-based roles : The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link. Uber is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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    Senior Manager • San Francisco, CA, US