Technical Strategist & Architect Sr

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Job ID

290542

Location

Atlanta, Georgia

Full / Part Time

Full-Time

Regular / Temporary

Regular

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About Us

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do :

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

The Office of Information Technology (OIT) provides information technology leadership and support to the Georgia Institute of Technology, working in partnership with academic and business units to meet the unique needs of a leading research university. OIT serves as the primary source of enterprise-wide information technology and telecommunications services in support of students, faculty, staff, and researchers.

Job Summary

Lead in the technical strategy development for the Office of Information Technology, providing support in the academic, research, and administrative arenas. Lead the development and delivery of strategic technology solutions that fit the business' needs. Solve integration issues and synchronize technology frameworks across the institute. Oversee and coordinate the efforts of other technology-specific staff. Review, analyze, and evaluate business systems and user needs. Work closely with IT stakeholders to help understand and clarify requirements. Oversee and coordinate the efforts of IT teams in their organization. Coordinate and guide technology investments across the institute. Provide guidance and assist campus IT organizations with strategy, vision, and alignment of the services and operations. Act as a trusted advisor clients and partners, shaping and executing their business and transformation agendas. Participate in the information technology governance of the Institute.This position will interact on a consistent basis with : Directors, IT Professionals, Campus Business Partners, IT Directors and IT leadership on campusThis position will typically advise and counsel : Directors, IT Professionals, Campus Business Partners. This position will supervise : N / A

Responsibilities

Job Duty 1 -

Participate in strategic planning for campus-wide IT initiatives, including existing and emerging technologies

Job Duty 2 -

Initiate and coordinate IT projects within the institute

Job Duty 3 -

Initiate and coordinate IT projects with other universities

Job Duty 4 -

Build consensus for the strategy of information technology at the Institute

Job Duty 5 -

Lead enhancement of enterprise computing services and information technology architecture, directing initiatives to meet strategic goals

Job Duty 6 -

Lead or participate in efforts to ensure service availability and business continuity, security compliance and other audit requirements

Job Duty 7 -

Create strategic plans to define how technology should be utilized to support the overall business strategy and create value

Job Duty 8 -

Conduct organizational reviews to identify strengths and weaknesses and to evaluate operational effectiveness

Job Duty 9 -

Make recommendations based on emerging trends, expansion opportunities, competitive threats, viability of outside business partners, and internal business process improvement

Job Duty 10 -

Perform other duties as assigned

Required Qualifications

Educational Requirements

Bachelor's Degree in Computer Science, Engineering or related field or equivalent combination of education and experience

Other Required Qualifications

Must possess or be able to obtain state of Georgia license within one year

Required Experience

Five to seven years of job related experience

Preferred Qualifications

Additional Preferred Qualifications

Leadership skills, including working with diverse groups collaboratively in gaining consensus; leadership specific to IT services and support units (help desks and public computing facilities, infrastructure, administrative, etc.); professional staff management; negotiating complex contracts

Preferred Educational Qualifications

Master's Degree

Preferred Qualifications

Searching for an experienced ServiceNow Solutions Architect to join our Office of Information Technology-Digital Business Team.

Strongly prefer a ServiceNow Certified Technical Architect (CTA) or ServiceNow Certified Master Architect (CMA).

Must have significant and proven experience designing solutions across the ServiceNow product line, including (but not limited to) ITSM, ITOM, CSM, HRSD, GRC / IRM, CMDB, HAM and SAM.

Must be a subject matter expert in the ServiceNow Common Services Data Model (CSDM) and proven experience working with organizations to implement and mature their CSDM adoption.

Must be willing and able to provide guidance and mentor team members who are on their own journeys to expand their knowledge of the platform and be effective in their ServiceNow roles.

Must have excellent communication and presentation skills for both technical and non-technical audiences.

Proposed Salary

Budget : $142,500

Salary offer is based upon experience.

Knowledge, Skills, & Abilities

SKILLS

This job requires expert knowledge of technology as applied in a research university environment, especially in the areas of design, development and support of enterprise services

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https : / / www.usg.edu / policymanual / section8 / C224 / #p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https : / / www.usg.edu / policymanual / section6 / C2653 .

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and / or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here : https : / / www.usg.edu / policymanual / section6 / c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is not considered a position of trust.

This position does not require a purchasing card (P-Card).

This position will not travel

This position does not require security clearance.

Other Information

This position may require the candidate of choice to come into the office / campus. For example, Telework, or Hybrid requests, employees must submit a request and receive approval from their manager, department head and GT Human Resources. Travel is not an expense at GT / department expense.

Background Check

Successful candidate must be able to pass a background check. Please visit http : / / policylibrary.gatech.edu / employment / pre-employment-screening