Digital Account Coordinator

At CCA Global Partners, we're dedicated to building a better world by uniting family-owned businesses across North America.

Our mission is to strengthen these businesses into formidable independent competitors, keeping the American Dream alive and thriving.

By focusing on people, communities, and independence, we're making a real impact on Main Street businesses across the continent.

Ready to be part of our journey?

We are seeking a detail-oriented, digitally focused, collaborative marketing associate who excels in relationship building and customer service as a Digital Account Coordinator in our Manchester, NH office for our Retail Groups division.

In this client-facing position you are responsible for day-to-day account management of organic and paid digital marketing and coordination of content creation across a wide scope of platforms such as store websites and social media sites.  This role will conduct monthly meetings with client members to develop a digital strategy designed to attract customers and drive organic and paid traffic to our individual member store websites through optimized web content and paid campaigns.

You will work collaboratively within a cross-functional fun and creative team and communicate effectively with our Retail Group members.

In addition to great benefits, a fabulous work environment and a super-collaborative, friendly team, CCA Global Partners offers a hybrid work schedule with opportunity to work remotely Mondays and Fridays and in-office Tuesdays through Thursdays.

Our Digital Account Coordinator will :

• Support and enhance the digital presence for Retail Group members through in-bound marketing tactics designed to attract, engage, and convert more customers.
• Conduct calls to review the members’ content strategy and website metrics.
• Plan content schedules for member websites and Google Business Profile, including but not limited to, monthly updates to content.
• Field and facilitate members’ in-bound marketing requests.
• Collaborate with internal teams using project management software to schedule, review and monitor progress of content and task deliverables for member accounts.
• Partner with the Content & Social team to coordinate the creation of custom social media and Google Business Profile posts that capture the target audience’s attention and influences action; ensuring consistent quality, voice, messaging and brand adherence.
• Collaborate with internal digital experts to measure, track, and quantify digital both organic and paid digital strategies.
• Do our requirements match YOUR background?
• Bachelor’s Degree in Communications, Marketing or Journalism or equivalent experience plus a minimum of 1-3 years of experience in marketing or account management.
• Skilled in discussing broad or complex concepts and simplifying them into clear, concise, strategic messaging for easy consumption by target audiences across various formats and channels.
• Experience with CMS platforms (like WordPress), Google Analytics and HTML is a plus.
• Excellent verbal, written, and interpersonal communication skills.
• Personal computer skills (Microsoft Office, inclusive of Word, Excel, PowerPoint, Access and Outlook).

How we take care of YOU :

Embrace the CCA Way :