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Business Intelligence Manager II

Business Intelligence Manager II

Credit AcceptanceRichmond, VA, US
23 hours ago
Job type
  • Full-time
Job description

Business Intelligence Manager II

As a Business Intelligence Manager II, you will lead a small to medium-sized team focused on delivering data-driven insights and reporting solutions. Your team will be responsible for building data literacy and advocating for data needs upstream and early in the process. There will be a focus on enabling self-service via semantic layers, using a product happy path approach to ensure data driven decision making and actionable insights. You and your team will act as strategic partners to the business, while taking ownership of enterprise dashboards / reports to drive and champion success.

Outcomes and Activities :

  • Lead the development and maintenance of BI dashboards, reports, and data models to support business operations and strategy.
  • Collaborate with PMO, Product, Stakeholders, and Engineering to align data initiatives in the department with business goals.
  • Maintain a prioritized backlog of tasks and ensure clarity and cleanliness of data pipelines and reporting artifacts.
  • Partner with infrastructure and data engineering teams to ensure optimal performance of BI tools and platforms.
  • Demonstrate deep understanding of data sources, business processes, and reporting requirements; propose effective solutions.
  • Analyze risks and impacts of BI changes on business operations and recommend improvements.
  • Apply and advocate for team standards in data documentation, visualization, and testing.
  • Communicate effectively across technical and non-technical audiences, recognizing upstream and downstream data impacts.
  • Continuously improve BI processes and mentor team members to enhance data literacy and analytical capabilities.
  • Monitor BI system health and proactively address issues to ensure high availability and reliability.
  • Promote a culture of data-driven decision-making and continuous learning within the team.

Competencies :

  • Customer Empathy : The ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience.
  • Engineering Excellence : Bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions.
  • One Team : A collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose.
  • Owner's Mindset : Adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business.
  • Requirements :

  • Bachelor's degree in Information Systems, Data Analytics, or related field; or equivalent experience.
  • 5 - 8 years leading BI or analytics teams.
  • Strong communication skills, both oral and written.
  • Proven experience using BI solutions to improve business outcomes.
  • Experience managing requirements gathering, prototyping, user acceptance testing, and deployment of BI projects.
  • Basic understanding of data warehousing and web technologies.
  • Preferred :

  • Experience with BI lifecycle and governance frameworks.
  • Project management experience : PMP certification is a plus.
  • Experience writing SQL queries and analyzing data patterns.
  • Familiarity with cloud-based BI platforms and data services.
  • Ability to manage multiple priorities and communicate complex data concepts clearly.
  • Demonstrated ability to lead with insight and make strategic recommendations.
  • Self-driven, customer-focused, and able to work independently with moderate supervision.
  • Strong analytical skills and ability to work with abstract concepts.
  • Target Compensation :

    A competitive base salary range from $129,018 - $189,227. This position is eligible for an annual variable bonus of cash and equity, between 15-30%. Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications.

    Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone : San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego.

    Benefits :

  • Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical / dental / vision and many nonstandard benefits that make us a Great Place to Work.
  • Our Company Values :

  • Positive by maintaining resiliency and focusing on solutions
  • Respectful by collaborating and actively listening
  • Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
  • Direct by effectively communicating and conveying courage
  • Earnest by taking accountability, applying feedback and effectively planning and priority setting
  • To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must :

  • Identify the Right People by recognizing top talent
  • Set Clear Expectations by managing change and directing others
  • Train team members and focus on developing talent
  • Performance Manage by ensuring accountability and driving results
  • Create the Right Environment by establishing trust and managing conflict
  • Maintain the Right Number of team members needed to build an effective team
  • Expectations :

  • Remain compliant with our policies processes and legal guidelines
  • All other duties as assigned
  • Attendance as required by department
  • Advice :

    We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!

    P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why let's talk!

    Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.

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    Intelligence Manager • Richmond, VA, US

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