Field Supervisor

Illinois StaffingWarrenville, IL, US

25 days ago

Job type

Full-time

Job description

Field Supervisor Opportunity

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Pay rate : $21.63 / hour. Leadership opportunity with a growing company!

Allied Universal is currently hiring a Field Supervisor (FS) to support operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery.

Responsibilities

Perform day / night site visits to inspect and supervise SPs in field
Address escalation of "after hours" and "cold start" calls to ensure sufficient coverage at customer sites
Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs
Visit assigned post locations on a regular basis to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are being maintained
Conduct on-the-job training, in coordination with Post Commander, of new employees assigned to post
Respond to call-offs that occur during the FS's shift, which may include identifying other individuals to fill-in and / or standing post until such replacements arrive
Identify any personnel problems occurring at posts and forward any such issues to Operations Manager and / or Corporate HR Director
May be responsible for administering counseling or disciplinary actions initiated by Branch Manager and / or Corporate HR Director
Distribute information to posts as directed by Branch or Corporate office
Respond to client or site emergencies as they arise
In the event of an abandoned or open post, Field Supervisor is responsible for identifying available qualified personnel to fill the post as quickly as possible
Maintain all current BSIS licenses and ensure a working knowledge of all posts within his or her regional area of responsibilities

Qualifications

Minimum high school diploma or equivalent required

Minimum three to five years of professional-level experience required and prior experience in the security industry

Driving positions : must possess a valid Driver's License with at least one year of driving experience, a clean driving record, a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required

Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

This position requires excellent attendance and punctuality. Incumbents must commit to being on time, must be able to work in a very independent environment, and ensure all directions and instructions from the branch office are followed consistently and thoroughly

Ability to write effective and concise reports in neat, legible handwriting is required

Professional, articulate and able to use good independent judgment and discretion

Outstanding verbal and written communication skills required

Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required

Preferred Qualifications

College education or business classes

Law enforcement and / or military experience

Experience in scheduling, operations or other functions of security industry

Working knowledge of Microsoft Office software a considerable

Benefits

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company's 401 (k) or Supplemental Income Plan

Eight paid holidays annually, five sick days, and four personal day

Vacation time offered at an accrual rate of 3.08 hours biweekly

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.

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Field Supervisor • Warrenville, IL, US