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Emergency Communications Supervisor
Emergency Communications SupervisorCity of Montgomery • Montgomery, US
Emergency Communications Supervisor

Emergency Communications Supervisor

City of Montgomery • Montgomery, US
30+ days ago
Job type
  • Full-time
Job description

Salary Information

Compensation plans are based on a multi-step progression system. The pay range reflects the entry level and maximum salary potential in the assigned pay grade.

  • A starting salary may be negotiated and will be commensurate with education, training and experience in alignment with pay administration policies and MCCP Board Rules & Regulations

Nature of Work

The fundamental reason this position exists

is to perform supervisory, technical, and administrative work directing and

overseeing the activities of communications center operators and dispatchers

  • assigned to a shift to include answering emergency and administrative calls;
  • oversight of the delivery, or performance of, pre-arrival and post-dispatch

    instructions as warranted; oversight, or performing dispatching of the most

    appropriate emergency response personnel using a Computer Aided Dispatch (CAD)

    system and a land mobile radio network, training dispatchers and operators, monitoring

    radio and telephone traffic, quality reviews, employee evaluations, and other

    public safety communications supervisory duties as assigned. This classification

    reports to and receives general instructions from the

    Public Safety Communications Center Manager.

    Minimum Qualifications

    Applicants must have four (4) current years of combined E9-1-1 emergency and non-emergency telephone experience providing radio communications support to fire, medical, and law enforcement responders in a dispatching capacity of an organization equal in programmatic scope and geographical size comparable to the City of Montgomery.

    NOTE : Qualifying education, training, and experience that provide the requisite knowledge, skills, and abilities to perform the job will be considered.

    Special Requirements

    Must be available to work any hour shifts as needed to oversee operations and ensure consistency among the shifts. Must be available to work weekends and holidays and during emergencies or natural disasters as requested.

    Kind of Examination

    Applications are being accepted to fill one (1) vacancy and any vacancies that may occur during the life of the register. The current vacancies are with the City of Montgomery Emergency Communications Department. Applicants will be screened and qualified based upon education and experience as shown on the application and supplemental questionnaire. For this reason, applicants are urged to fill in the application form and supplemental questionnaire completely providing detailed information concerning the kinds of jobs they have held, the dates they held them, where and exactly what their duties were. If more than five qualified applications are received, the supplemental questionnaire will be used to rank applicants on the register. Tied scores will not be broken. If there are five or less qualified applicants, they will be considered equally qualified and placed on the register in alphabetical order. Complete an online application by visiting Montgomery City-County Personnel's Online Employment Center. Paper applications are no longer accepted. Completed applications will be accepted online until 11 : 59 p.m. on the closing date. If there is no closing date, the announcement may be closed at any time without prior notice.

    Additional Information

    BENEFITS :  Employees are offered a competitive benefits package, which includes health, dental, and life insurance; paid annual and sick leave; paid holidays; and participation in the Retirement Systems of Alabama (RSA) retirement program.

    DRUG TEST :  Employment may be conditional upon the potential employee passing a pre-employment drug test. (The drug test may require the submission of a sample of hair, finger nails, and / or urine that will verify illegal drug use).

    BACKGROUND CHECK :  Employment may be conditional upon the potential employee passing a background check. (Candidates will be asked to provide consent prior to the administration of background checks.)

    EQUAL EMPLOYMENT OPPORTUNITY :  Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline, or any other aspect of personnel administration because of political or religious opinions or affiliations or because of race, national origin, or any other non merit factors is prohibited. Discrimination on the basis of age, sex, or physical disability is prohibited except where specific age, sex, or physical requirements constitute a bona fide occupational qualification necessary to proper and efficient administration.

    REQUEST FOR ACCOMMODATION :  Under the Americans with Disabilities Act, it is the responsibility of the applicant with a disability to request accommodation which he / she requires in order to participate in the application or examination process. The Personnel Department reserves the right to require documentation of the need for accommodation under the ADA. In order to request accommodation in the application or testing process, contact the Personnel Director at (334) 625-2675.

    I9 :  Prior to your employment, you will be required to provide to your employer documentation of your identity and employment eligibility in order to comply with the Immigration Reform and Control Act of 1986.

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    Supervisor Emergency • Montgomery, US

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