Full-time
Tuition reimbursement
~ Health insurance
~Dental insurance
~ Life insurance
~ Employee assistance program
BAYADA Home Health Care is seeking a full time Service Supervisor for our Home Care office in Scottsdale, AZ.
This position includes a unique opportunity to act as a non-clinical field supervisor (where applicable), a client advocate and a community resource. You will work closely with interdisciplinary office teams to effectively monitor and assist in client and employee satisfaction, the quality and safety standards of our personal care services and assist with social determinant issues that impact our client's health and welfare.
Prior health care, and / or home or social service experience preferred.
Conduct supervisory visits of non-medical staff in the clients' homes and in the community.
Ability to establish positive supportive and trusting relationships with and among clients, field staff and colleagues and work collaboratively and effectively with an interdisciplinary management team.
Ensure field staff have completed all required competencies and documentation to provide required services.
Ensure care plan is carried out as written
Report any service deviations or care plan requests from the client to the clinical manager and / or client service manager.
Document all pertinent situations and interactions with clients, families, physicians, case managers and other care providers, to ensure adequate coordination and continuity of service.
Develop community relationships and participate in outreach activities.
Full time, hourly position at $20-22 / hour.
Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit, tuition reimbursement and employee assistance program
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state / local mandates.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
From believing our clients come first and our employees are our greatest asset, to demonstrating exceptional care and kindness, The BAYADA Way serves as our "true north." It helps us deliver on our founding principle : health care gets better when people get better care at home.
We understand that when our caregivers thrive, our clients receive the highest quality of care. That's why we're constantly investing in our team members, providing comprehensive training, fostering a supportive work environment, and ensuring they have everything necessary to deliver exceptional one-on-one care.
We're a close-knit community that cares about you and wants you to be happy here. We'll match you with the right clients, to help ensure you benefit the most from your work — and you'll always have the guidance and support you need, even in challenging moments. We'll provide training and resources to help you grow and advance in your career. And we'll do our best to ensure a good work-life balance, with flexible scheduling to help find what works for you. BAYADA was founded on the principle that health care gets better when people get better care at home. From nursing to office jobs, therapy to database management, BAYADA has a home for you.
As a nonprofit, we channel all our energy into our mission, upholding our quality of care and extending our reach to touch more lives in more places.
BAYADA Home Health Care Hero Program
The National Hero of the Year Award is part of BAYADA's Hero Program, which recognizes and rewards those who exceed the highest standards of quality care and work ethic at an office, division, and national level. Heroes are nominated by their colleagues and clients and recognized at BAYADA's Annual Awards Weekend each spring.
You are Supported
From your very first day at BAYADA, you'll receive the training and support necessary to tackle every situation with confidence. And as a nonprofit, we're uniquely situated to reinvest in supporting our people, offering continuing education opportunities to help you expand your skills, reinforce your knowledge, and grow in your career. Our People Are Game Changers
They are not just employees but game-changers who drive our mission forward, and we're committed to investing in their well-being and success.
World-Class Training
BAYADA offers best-in-class training and advancement resources to support our employees in reaching their educational and professional goals. We believe in the importance of continuing education to improve client care, increase job satisfaction, and enhance performance to empower our people to lead confidently.
Our Training Philosophy and Approach
Our training philosophy is pretty simple : We know you want to continuously improve your skills and grow your career, and we want to support you on that journey. We'll do our best to provide career pathways and help you reach your career goals. We want you to have a future here — and we'll do everything we can to help you create it.
Our in-house education and training program, BAYADA University, enables our employees to customize courses for their professional growth. Learning happens both online and in state-of-the-art training centers. Employees can take advantage of our numerous paid training programs or pursue a degree online through one of our partnering higher education institutions.
BAYADA Presidential Scholarship
Every year, BAYADA's Presidential Scholarship is awarded to deserving BAYADA clinicians dedicated to their profession and looking to enhance their career path. To reinforce our dedication to The BAYADA Way and its core value of excellence, our Presidential Scholarship serves as a testament to our commitment to providing the highest quality of care to our clients. We award thousands of dollars in scholarships each year — one more way we support our people.
Headquarters
10,000+ As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state / local mandates.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Service Supervisor • Mesa, AZ, Maricopa County, AZ; Arizona, US