Talent.com
GENERAL MANAGER

GENERAL MANAGER

Moe'sPooler, GA, US
30+ days ago
Job type
  • Full-time
Job description

General Manager Opportunity

Pay : $65,000 - $75,000 based on experience

Large franchise group with growth opportunities

Opportunity to become an operating partner in 1-2 years - $100K+

No late nights

Summary

The general manager is responsible for managing the daily operations of our Moe's Southwest Grill. This includes ensuring that all guests are satisfied with their dining experience, overseeing the development and performance of managers, shift leaders and team members. In addition, they are responsible for optimizing profits by utilizing Sterling Systems.

General

  • Oversee and manage all areas of the restaurant to ensure guest satisfaction and increased profitability.

Guest Service

  • Ensure 100% guest satisfaction in areas of Quality, Service & Cleanliness. If that goal is not met, respond to guest complaints, taking any and all actions needed to ensure that the dissatisfied guest becomes a regular guest.

    • Personnel

  • Provide direction to team members regarding operational and procedural issues. We do it the Moe's Way!
  • Maintain an accurate and on-going staffing needs plan for your restaurant. Interview prospective employees and ensure the 4 steps of staffing are followed.
  • Develop all team members by providing ongoing feedback. Conduct performance reviews to establish and evaluate performance goals.
  • Create a work environment that is known in the community to be "the place to work".

    • Food Safety and Planning

  • Must be ServSafe certified.
  • Must be certified Moe's Manager.
  • Enforce sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. In doing so, you must maintain a score of 90% or higher for all city / county health inspections and Steritech inspections.
  • Ensure compliance with Moe's / Sterling Operational Standards. In doing so, you must maintain a score of 90% or higher when The Rose Inspection is conducted by Moe's corporate personnel.
  • Maintain a professional image including cleanliness, uniforms and appearance standards.
  • Manage food flow from ordering, receiving, storing and serving to ensure high quality product, proper portioning and low waste.

    • Operational Responsibilities

  • Ensure that proper security procedures are in place to protect guests, employees and Sterling assets.
  • Ensure a safe guest and working environment to reduce the risk of injury and accidents. Complete all necessary reports in a timely manner in the event that a guest or employee is injured.
  • Effective shift management.
  • When receiving a Moe's Gotta Know or mystery shopper report, investigate any complaints or problems and make a plan to improve operations.

    • Financial

  • Adhere to Sterling standards to increase sales and minimize costs. Must meet sales, labor hours and food / paper cost goals.
  • Utilize the monthly P&L to analyze areas for profitability improvement. Make an effective plan & implement to increase profitability.
  • Responsibility to ensure that all financial reporting (invoices, personnel, payroll and administrative) are completed accurately, on time and in accordance with Sterling policies and procedures.

    • Community Involvement

  • Book one spirit night per month according to Sterling policies and procedures.
  • Provide a strong presence in local community by having a high level of community involvement by the restaurant and personnel.

    • Qualifications

  • College degree preferred but not required. Previous restaurant experience is a must. A combination of related experience and education will be considered as an alternative.
  • Knowledge of computers (MS Word and Excel)
  • Must possess a valid drivers license.
  • Must be eligible to work in The United States.
  • Must agree to a background check.

    • Personal Requirements

  • Self-discipline, strong initiative, leadership ability and outgoing personality.
  • Pleasant, polite manner with a neat, clean appearance
  • An effective motivator.
  • Must be able to handle the pressures of simultaneously coordinating a wide range of activities and team members to ensure 100% guest satisfaction.
  • Must possess good communication skills.
  • Ability to effectively multi-task.
  • Ability to perform effective interviews to determine the experience and qualifications of job applicants.
  • Ability to effectively supervise 15-25 team members to achieve desired goals.

    • Working Conditions

  • Weekly work week should be 50 hours. Occasionally a manager's hours will vary to ensure the proper operation of the restaurant.
  • Position requires prolonged standing, bending, stooping, twisting, lifting items and supplies weighing 50 pounds, and repetitive hand and wrist motion.
  • Ability to perform all functions at the restaurant level as well as delivering caterings as needed.
  • Work with hot, cold and hazardous restaurant equipment. Operation of phones, computers and other office equipment.

    • Accountabilities

  • Reports to district manager for his or her area.
  • Completes job responsibilities and performance objectives in a timely and effective manner and in accordance with Sterling policies and procedures.
  • Maintains a harmonious working environment that will maximize team member morale, tenure, productivity and efficiency / effectiveness.
  • Always be a positive representative of Sterling Restaurants to team members and the community.

    • Perform other duties and responsibilities as required or requested.

    Create a job alert for this search

    General Manager • Pooler, GA, US

    Related jobs
    • Promoted
    General Manager

    General Manager

    Extended Stay AmericaSavannah, GA, United States
    Full-time
    Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meet...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    DYNE Hospitality GroupSavannah, GA, United States
    Full-time
    Dyne High Growth (DyneHG) is seeking a seasoned General Manager to lead the dynamic team at our newly launched restaurant division. At DyneHG, we harness the power of artificial intelligence and mac...Show moreLast updated: 1 day ago
    • Promoted
    GENERAL MANAGER

    GENERAL MANAGER

    Seven BrewFort Stewart, GA, US
    Full-time
    Base pay starts at $52,000 annually.OTHER PAY : Quarterly bonus program.Brew is so much more than just a coffee stand.It's the concept of cultivating kindness and joy with every drink through our s...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager Exempt - 2500

    General Manager Exempt - 2500

    Jiffy LubeSavannah, GA, US
    Full-time +1
    Location : 4679 US Highway 80 E Savannah, GA 31410-2941.Enjoy fantastic working hours from Monday to Friday, 8 : 00 a.We offer the flexibility of both full-time and part-time schedules as well.Embark...Show moreLast updated: 30+ days ago
    General Manager

    General Manager

    Ole Times Country BuffetStatesboro, GA, US
    Full-time
    The General Manager is responsible for overseeing the daily operations of the restaurant, ensuring optimal financial performance, and fostering a positive team culture. This role includes leading, c...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Sage HospitalitySavannah, GA, US
    Full-time
    As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do.We believe in enriching lives one experience at a time. More than a slogan, we empo...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager - Salary

    Restaurant General Manager - Salary

    Pizza HutRincon, GA, US
    Full-time
    Location : 5667 HWY 21 SOUTH, Rincon, GA.That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication.If...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Surcheros Fresh MexFort Stewart, GA, US
    Full-time
    Love Fresh Tex-Mex? Yep, us too.Surcheros is a FRESH Tex-Mex fast casual restaurant that exists to consistently provide superior and flavorful fresh Tex-Mex, kindness, and prosperity to each guest,...Show moreLast updated: 30+ days ago
    • Promoted
    GENERAL MANAGER

    GENERAL MANAGER

    Dairy QueenRichmond Hill, GA, US
    Full-time
    As a Manager, you are key to our business.You are responsible in managing your team along with operational and financial objectives. You will achieve sales goals, develop your employees, maintain re...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Dunkin'Savannah, GA, US
    Full-time
    Restaurant Managers develop a team of dedicated people delivering great guest experiences and profitable top line sales.They are responsible for the overall operation of the restaurant according to...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager - DH - Franchise

    General Manager - DH - Franchise

    Denny'sRichmond Hill, GA, US
    Full-time
    Denny's Restaurant) is seeking an experienced General Manager to manage a high-volume 24 / 365 family restaurant establishment. Directs restaurant operations with responsibility for guest service, hos...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Hotel Bardo SavannahSavannah, GA, US
    Full-time
    Hotel Bardo Savannah General Manager.LEFT LANE is a vertically integrated real estate design, development and management firm specializing in the acquisition and transformation of iconic, historic ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    KFCRichmond Hill, GA, US
    Full-time
    As a Manager, you are key to our business.You are responsible in managing your team along with operational and financial objectives. You will achieve sales goals, develop your employees, maintain re...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    PopeyesFort Stewart, GA, US
    Full-time
    We are seeking a Restaurant Manager to lead our team! You will be responsible for providing customers with a memorable fast food dining experience. The Restaurant Manager is passionate about providi...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Community Choice Financial Family of BrandsSavannah, GA, US
    Full-time
    As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges.As the driving force behind the store's success, you'll manage daily operations a...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    The Boyd GroupSavannah, GA, US
    Full-time
    Welcome To Gerber Collision & Glass Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locatio...Show moreLast updated: 2 days ago
    General Manager

    General Manager

    7BrewHinesville, GA, US
    Full-time
    Quick Apply
    Base pay starts at $52,000 annually.OTHER PAY : Quarterly bonus program.Brew is so much more than just a coffee stand.It’s the concept of cultivating kindness and joy with every drink – through our ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Jimmy John'sSavannah, GA, US
    Full-time
    Manages all functions of the restaurant to ensure customer service and high quality products are delivered and ensures restaurant profitability. Responsible for the successful execution of fast and ...Show moreLast updated: 30+ days ago