Senior Billing Representative

Senior Billing Representative

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary

The Senior Billing Representative at Arch Amenities Group is responsible for various complex invoice processes, such as management fee billing, as well as contract reviews. Reporting to the Revenue Manager, the Senior Accountant - Billing plays a key role in streamlining and enhancing current processes to support operational excellence and scalability. This is a fully remote position, offering flexibility while maintaining high standards of collaboration and performance.

Key Responsibilities

• As a member of the Billing Team, prepare and review invoices to ensure accuracy and compliance with company policies.
• Responsible for specific monthly invoice processes, including upload templates, for management fee billing and other complex billing items.
• Create and send invoices to customers based on company practices and client agreements, as well as processing refunds and write-offs.
• Perform day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
• Responsible for documenting revenue recognition policies and contract reviews, to assist the Revenue Manager.
• Develop and implement process improvements to enhance billing efficiency.
• Analyze billing data to identify discrepancies and implement corrective actions.
• Preparing reports on accounts receivable status.
• Evaluate and enhance existing billing and revenue recognition processes to improve efficiency and consistency.
• Assist in annual audit requirements.
• Other duties as assigned.

Qualifications

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and / or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.