Client Care Coordinator

Description

Position Title: Client Care Coordinator

Department: Social Services

FLSA Status: Non-Exempt

Reports To: Program Director / LCSW

Employment Status: Full-Time

Position Status: Essential

GENERAL JOB DESCRIPTION

The Client Care Coordinator will assess each family to understand their strengths and determine their service needs

DUTIES AND RESPONSIBLITIES

• Completes comprehensive biopsychosocial assessment with each family to understand strengths and service needs

• Facilitates a team review of the biopsychosocial assessment

• Provides short-term counseling, crisis intervention, risk assessment, safety planning and psycho education (not psychotherapy)

• Conducts risk assessments

• Collaborates with the Administration for Children's Services (ACS) and/or preventive service agencies when a child's welfare is involved

• Participates in ACS conferences acting as an advocate for families

• Makes referrals and appropriate community linkages

• Facilitates group work (e.g., with young people, with fathers, etc.)

• Communicates and collaborates with service providers to enhance engagement and ensure quality services

• Coordinates safety planning when needed

• Prepares families and children to accept services

• Provides educational trainings to sta?

• Facilitates quarterly family meetings with shelter sta? to discuss planning e?orts and progress •

Prepares exit packets for families moving to permanent housing

• In the event of an emergency, Essential Employees are required to report to work as scheduled •

Duties and responsibilities are subject to change based upon assessment of company needs

SKILLS AND QUALIFICATIONS

• Master's Degree in Social Work from an accredited school of Social Work

• Must be a Licensed Master Social Worker (LMSW)

• Knowledge of child and adolescent development; emotional/behavioral health; mental health, parent child relationships; family dynamics and diagnostic classi?cation

• Strong expertise in strength-based, solution-focused, and family-centered practice • Knowledge of guidelines, policies and regulations relating to child welfare, safety, permanency and wellness

• Knowledge and experience with group-work, as well as, working with diverse cultures and ethnicities •

Must be able to communicate e?ectively (verbally and in writing)

• Bilingual English/Spanish is strongly preferred