Client Technical Support Cnslt - Now Hiring!

Unlock Your Career Potential : Customer Service at ADP.  It's all about enabling our customers to be more effective employers. Our Customer Service team makes it happen by collaborating with customers and other ADP colleagues to ensure our products and services deliver winning results. Did you know that the vast majority of our customers are not only satisfied, they'd recommend ADP to someone else? You will be the one providing the on-the-spot support that makes our integrated solutions stand out in today's increasingly competitive global marketplace.

ADP is hiring an experienced Assoc. Client Tech Support Consultant.  In this position, you'll join a team of rock star professionals who are responsible for supporting clients by processing letters and court filed documentation that result when processing wage garnishment orders. You'll combine a passion for root cause analysis and applying solutions with our Wage Garnishment systems to help customers enjoy every drop of value within this product.

We strive for every interaction to be driven by our  CORE  values :   Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.

RESPONSIBILITIES :

• Serve as a subject matter expert in handling employer tax notices
• Drive solutions that result in a reduction of agency notice volume
• Support agency tools like the Agency Portal to support contact reduction
• Learn and navigate ADP systems to respond to issues
• Be willing to learn and become a specialist and train on tax research

QUALIFICATIONS REQUIRED :