Cashier - Mall Del Norte S / C

Cashier Position

As a cashier, you are accountable for the customer service and sales experience including maintaining checkout standards; assisting with general operations such as omnichannel, recovery, and inventory; and upholding performance standards relative to shrink / safety and meeting performance standards associated with the role. Primary responsibilities include :

• Customer Service & Sales - Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastically engages customers while working to resolve problems and assist with credit, rewards, and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.
• Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising impulse fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes point of sale on mobile warrior device to support line management.
• General Operations - Assists with omnichannel efforts as needed. Assists with recovery, put backs, and fitting room maintenance as needed. Participates in annual inventory processes.
• Performance Standards - Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Core competencies and accomplishments to achieve success at JCPenney include : solving problems and making smart decisions that drive sales, profit, or customer service; executing work efficiently and effectively; inspiring strong performance in yourself and others. Providing great customer service; cooperating and building positive, inclusive, and respectful relationships; taking accountability for your actions and outcomes. Proactively finding ways to improve the customer experience; showing the confidence and courage to do what is right; taking action with energy and urgency.

JCPenney offers a competitive benefits package including medical / dental / vision, term life insurance, paid vacation / holidays

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait, and optical. The company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.

Pay range : USD $12.00 / Hr - USD $15.00 / Hr.