VP, Infrastructure & Operations

Vice President, Infrastructure & Operations

Cambridge Investment Research Inc. is one of the nations top independent financial solutions firms. We are committed to fostering an inclusive and dynamic work environment where innovation, collaboration, and growth are encouraged. Our team is dedicated to driving success and creating a workplace where every employee feels valued and empowered. At Cambridge, were not just leveraging data, were transforming it into insights that propel our company forward. Youll have the ability to innovate and the opportunity to make a direct impact on the future of the company. Join us, and be part of something wonderful.

The Vice President, Infrastructure & Operations provides strategic and operational leadership for Cambridges technology environmentdriving reliability, security, and scalability across the enterprise. This role leads multiple teams including Helpdesk, Application Support, Production Support, Infrastructure, and Cybersecurity. The VP will shape the technology strategy, foster innovation, and ensure alignment with the firms business goals, regulatory requirements, and client service standards.

At Cambridge, we believe in combining innovation, integrity, and collaboration to empower financial professionals and their clients. As our technology landscape continues to evolve, this role offers the opportunity to shape the firms future by leading teams that keep our platforms secure, our systems reliable, and our users connected.

Essential Duties

• Strategic Leadership Partner with the CTO and executive team to develop and execute the firms technology strategy, ensuring it supports business growth, operational efficiency, and security.
• Operational Excellence Oversee the daily operations of the technology organization, ensuring uptime, performance, and exceptional service delivery to internal associates and external financial professionals.
• Cybersecurity Oversight Direct the firms cybersecurity framework and incident response strategies, ensuring compliance with FINRA, SEC, and other regulatory bodies. Conduct regular risk assessments, audits, and testing to maintain a strong security posture.
• Infrastructure & Systems Management Lead the design, maintenance, and continuous improvement of enterprise infrastructureincluding networks, servers, data centers, and cloud environmentsto ensure resilience, scalability, and modernization.
• Vendor & Contract Management Evaluate and manage technology vendors, cloud providers, and managed service partners. Negotiate and maintain cost-effective contracts and SLAs that align with organizational needs.
• Service & Support Leadership Guide Helpdesk and Production / Application Support teams to deliver high-quality, timely, and empathetic support experiences. Establish service standards and metrics for continuous improvement.
• Change Management & Culture Lead organizational transformation initiatives by promoting innovation, transparency, and adaptability. Empower teams through clear communication, mentorship, and development opportunities.
• Business Continuity & Disaster Recovery Maintain and evolve the firms business continuity and disaster recovery programs to ensure operational resilience.
• Governance & Compliance Oversee adherence to information security policies, technology standards, and industry regulations across all technology functions.

Education & Experience

The ideal candidate will have advanced experience in IT leadership experience, enterprise infrastructure, networks, cloud technologies (Microsoft Azure preferred), and cybersecurity frameworks.

Certificates & Licenses

FINRA Series 7 or ability to obtain within 12 months required.

Preferred Skills

Benefits : Cambridge has competitive benefits and promotes a work / life balance to encourage individual success.