Implementation Speciali

ADP is hiring a Senior Implementation Specialist

• Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments?
• Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities?
• Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

In this role , you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP’s service reputation and client satisfaction in your hands.

Day-To-Day,  you will assist clients with onboarding the Wage Garnishments product that the client purchased from ADP.  This involves client requirement analysis, system set-up, and client training within the required time frame.   Every day will be different because the questions you receive will vary, as will the solutions you provide each client.

To thrive in this role , you have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

What you can expect on a typical day :

TO SUCCEED IN THIS ROLE :

A college degree is great but not required. What's more important is having the skills to do the job.