Guest Services Lobby Ambassador

Job Description

Job Description

Lobby Ambassador (On-Call)

Hourly Compensation : $23.25 Non-Exempt, Overtime Eligible

(This is a fixed hourly wage rate. No wage range exists).

BENEFITS :

This position is eligible for :

• Overtime
• PTO / Sick Time

WHY THE RENAISSANCE SEATTLE HOTEL?

Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask " why "? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “ why ” in you. If you’ve got authentic style, a natural curiosity, and a warm way with people, then come live the Renaissance way…. live life to DISCOVER . If you’re passionate about your neighborhood, always looking to explore places one wouldn’t find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn’t just a place to spend the night, it's a place with style just as unique and adventurous as yours. We’re not just looking for anyone… We’re looking for YOU!

Where do you want your career to go? It’s up to you. A lifer in your discipline – great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Concierge, Front Office Supervisor, Front Office Manager or more? We’ll support you all the way.

ABOUT OUR MANAGEMENT COMPANY

ABOUT OUR HOTEL

Position Summary

As a Lobby Ambassador at the Renaissance Seattle Hotel, you will serve as the face of the hotel, delivering exceptional service and creating a memorable first impression for our guests. This highly visible role requires an individual who is warm, engaging, and genuinely passionate about hospitality. The Lobby Ambassador plays a vital role in ensuring our guests feel welcomed, supported, and well-informed throughout their stay.

Primary Responsibilities :

Qualifications & Requirements :

Previous experience in a hospitality or guest-facing role is preferred

Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.

Note : The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion. For inquiries regarding this specific job posting, please e-mail us at hr@renaissanceseattle.com.