Multi-Unit General Manager

Multi-Unit General Manager

Van Leeuwen Ice Cream

is hiring a full‑time Multi‑Unit General Manager to oversee two locations opening in Washington, D.C. The role requires strong leadership in a fast‑paced environment and a passion for high‑quality ice cream.

Founded in 2008 with a mission to make good ice cream that makes people feel good, Van Leeuwen Ice Cream now seeks an experienced manager to help accelerate growth and promote a customer‑first culture across all stores.

Job Responsibilities

Complete store operational requirements by scheduling and assigning stations for employees.

Recruit, select, orient, and train employees to maintain a high‑performing team.

Coach, counsel, discipline, and (when necessary) terminate employees; plan, monitor, and appraise job results.

Achieve financial objectives by monitoring sales targets, maintaining budgets, and forecasting labor.

Uphold excellent customer‑service standards.

Ensure merchandise availability by communicating with vendors and maintaining inventories.

Maintain a safe, clean environment for customers and staff.

Roll out new menu items to team members and communicate changes throughout the retail space.

Process weekly payroll accurately and on time.

Order and maintain uniform supply, ensuring all employees adhere to uniform standards.

Address all maintenance issues promptly.

Job Requirements

Bachelor’s Degree preferred.

2+ years of experience in a food retail management role preferred.

Prior experience managing a team required.

Excellent communication and problem‑solving skills.

Ability to multitask.

Perks & Benefits

Employee Scoop Card (enjoy ice cream from any of our scoop shops nationwide).

Medical, Dental & Vision Insurance with 70% Employer Contribution.

401(k) with up to 4% Employer Match.

Cell Phone Reimbursement Plan.

Paid Time Off – 3 Weeks / 120 Hours Total.

Paid Sick Time.

Yearly Performance Reviews.

Salary

$65,000–$70,000 USD

Equal Employment Opportunity

Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

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