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Under general supervision, the Sr. Phlebotomist will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Sr. Phlebotomist will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care.
Primary Responsibilities :
Venipuncture and specimen collection :
- Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly
- Maintain a clean, safe, and efficient work environment
- Process and prepare specimens for testing and transport
- Troubleshoot and resolve issues related to specimen collection, testing, and equipment
- Give proper patient collection instructions (i.e. urine collection, stool collection, etc.)
- Instruct patients in post-phlebotomy care
- Properly dispose of bio-hazardous and sharps materials
- Obtain specimens for microbiology testing
- Perform electrocardiograms (EKGs) and other miscellaneous services
- Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies
- Always follow the venipuncture standard of work (SOW)
- Always follow the processing standard of work (SOW) including positive identification of all patient specimens
Perform waived and moderate complexity laboratory testing :
Performs both waived and moderate complexity laboratory testing, including microscopyMaintain accurate records of patient information, test results, and laboratory proceduresPerform quality control and calibration procedures to ensure the accuracy and reliability of test resultsParticipate in quality assurance and quality control activities including proficiency testingAlways follow the resulting standard of work (SOW)Always follow the processing standard of work (SOW)Participate in competency assessmentFollow The Everett Clinic (TEC) lab procedures and guidelinesFollow the Calling Critical Value policyCustomer Experience :
Interact with patients and healthcare providers in a professional and compassionate mannerWhile registering patients, always follow the reception standard of work (SOW)Problem solves efficiently and promptlyLocate missing lab orders and specimensCompetent and efficient phone skillsDuties integrated into all job functions :
All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patientsMust relate to other people beyond giving and receiving instructions : (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisorPerforms all duties in a manner that promotes and supports the Core Values of The Everett ClinicIntegrates Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfactionMust follow written and oral instructions and complete routine tasks independentlyComplete all compliance training, including but not limited to HIPAA / Privacy / Confidentiality / Non-Discrimination / Harassment / Integrity Statement and signed AgreementsEnsures confidentiality of patient information by following HIPAA guidelines and TEC policiesAttends training to meet job position requirements and as needed or mandated by TEC policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state / federal regulations