Assistant General ManagerSomerset Center Hotel • Somerset, KY, US
Assistant General Manager
Somerset Center Hotel • Somerset, KY, US
30+ days ago
Job type
- Full-time
Job descriptionSupervise and schedule front office staff on a day-to-day basis Ensure high guest service standards in accordance with policies Assist and train front desk associates to ensure optimum occupancy and ADR Attend to guests' inquiries, requests, complaints and compliments Monitor departmental costs to ensure performance against budget Assist with adherence to and implementation of brand standards Complete required reporting according to corporate policies Oversee staff training to ensure ongoing delivery of quality guest service Create schedules to fit controls according to labor budget Oversee and complete housekeeping monitoring reports Attend crisis or emergency situations as necessary Record the details of events and take necessary actions Assist with the supervisions or department heads Communicate effectively with other operating departments Display a high degree of professionalism and integrity as befitting a member of management Any other tasks not explicitly listed but benefits the business or deemed as necessary
Job Description
Job Description
Benefits :
- Paid time off
The Assistant General Manager is a member of the Executive team at the property. The AGM assumes the responsibilities of the General Manager in his / her absence, and is therefore expected to conduct themselves professionally in all matters. The AGM may work regularly scheduled front desk shifts.
Responsibilities :
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Assistant General Manager • Somerset, KY, US
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