Shipping and Receiving Supervisor

Summary :

The Shipping and Receiving Supervisor is responsible for the daily execution and oversight of shipping and receiving functions to ensure that outgoing and incoming shipments are completed accurately, timely, and in compliance with customer specifications. While this role does not include direct supervisory authority over employees, the supervisor is accountable for the functional performance and reliability of the department. This position plays a critical role in resolving shipment issues, coordinating with internal departments, and maintaining workflow accuracy and documentation.

Essential Duties, Responsibilities and Accountabilities :

(Include the following; however, other duties may apply.)

1. Departmental Oversight :

• Monitor and guide all functional shipping and receiving activities to ensure they are carried out in line with internal standards and customer expectations.
• Maintain accountability for accurate shipments, complete documentation, and timely carrier pickups.
• Work independently to verify task completion and escalate unresolved operational issues.

2. Customer and Internal Service Coordination :

3. Shipment Preparation and Execution :

4. Documentation and Record Management :

5. Problem Solving and Continuous Improvement :

6. Carrier Coordination :

Skills and Competencies :

Supervisory Responsibilities :

This position has no direct reports but is responsible for the performance and quality of the shipping and receiving function.

Qualifications :

To perform this job successfully, an individual must ensure the accuracy of information and be able to multitask in a fast-paced environment. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Education and / or Experience :

A bachelor’s degree in Logistics, Supply Chain, or a related field is preferred. The ideal candidate will have 3 to 5 years of experience in shipping and receiving or logistics within a manufacturing environment. Candidates should demonstrate the ability to work independently and be accountable for functional performance, even without formal supervisory authority.

Language skills :

The position requires strong verbal communication skills and the ability to work effectively in a team, demonstrating sound judgment in decision-making. Candidates should also be able to read, interpret and translate documents such as work instructions, policies, and shipping documentation.

Reasoning Ability :

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.