General Manager I - Stamford, CT

Overview

General Manager I - Stamford, CT

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Compass Group USA

Apply to join Compass Group USA, a leading foodservice and support services company with over 284,000 associates in 50 states. This role involves maintaining the account in line with the approved budget, upholding client expectations, and promoting the professional growth of the team. The position requires fostering strong interdepartmental relations and integrating the dining service with the facility plan of operations.

Job Summary

As a

General Manager , you will be responsible for managing the account in accordance with the budget and client expectations, maintaining excellent relationships with employees, guests, and the client, and supporting the development of the team and interdepartmental collaboration.

Key Responsibilities

Participates in employee meetings, reviews, and training programs

Manages in compliance with company policies and procedures

Manages in compliance with local, state, and federal laws and regulations

Maintains food cost while ensuring quality standards

Establishes and maintains good rapport with staff, client, guest, and other departments

Manages financial acumen for all areas, including financial reporting with sales reports, P&L reports, budgeting, and cash handling

Analyzes and creates trends for financial data

Manages purchasing and inventory controls

Plans menus in consultation with chefs

Knowledgeable on HACCP controls and proper storage and use of food

Preferred Qualifications

Bachelor’s degree is preferred, or equivalent professional experience

Eight to ten years of upscale food service experience, including six years in a management role

Experience as a General Manager or in a similar level role in hospitality / food service preferred

Experience in personnel management including hiring, supervision, evaluation, and succession planning

Proven track record of achieving company goals in compliance with policies and procedures

Excellent leadership and organizational skills with attention to detail

Supervisory, scheduling, training, and coaching skills

Effective problem-solving and conflict management skills

Ability to multitask and stay focused amid interruptions

Experience in food purchasing, costs, and inventory control

Ability to create budgets, flash reports, financial targets, and forecasts

Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports

Knowledge of HACCP controls and proper storage and use of food

Monitor compliance with health and fire regulations regarding food preparation and serving

Strong business etiquette and client relations

Time management and ability to meet deadlines

Strong catering experience

Commitment to integrity and ethical behavior

Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint)

ServSafe or Department of Health certification is a plus

Benefits

Medical, Dental, Vision

Life Insurance and Disability Insurance

Retirement Plan

Paid Time Off and Paid Parental Leave

Holiday Time Off (varies by site / state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace and ID Theft Protection

Pet Insurance, Commuter Benefits, Employee Assistance Program

Flexible Spending Accounts (FSAs)

Equal Opportunity

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform essential functions with or without reasonable accommodation. We may modify essential functions as business needs require. We will consider all qualified applicants, including those with a criminal history, in accordance with applicable laws.

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