Dynamics Admin / Dev Tech Specialist Senior

Replies within 24 hours

Role : Dynamics Admin / Dev Tech Specialist Senior

Client : DC Government

Location : Washington, DC (Hybrid)

Job Description : Responsibilities :

The specific responsibilities include :

• Provide Dynamics backend support involving XRM Toolbox / Plugins , Advanced XML Queries and Dataverse custom entities to manage data fix, hotfix, patch updates, and scheduled monthly product enhancements
• Leverage Power Platform components including power automate, copilot studio and power apps / pages features to process backlog requests and tier 4 support requests
• Manage AzureDevOps (ADO) deployment pipeline with integrated code repository for various environments supporting Dev, QA, Training, PreProd and Prod
• Serve as hands-on Dev lead overseeing technical development and configuration management, including Sprint ceremonies
• Review, design, and implement Azure DevOps (ADO) R2 Feedback work items and R2 User Stories Backlog for Product Owners
• Configure / Develop No-Code / low-code power App pages to address major pain points for R2 Program Staff members based on prioritized user stories in ADO.
• Coordinate with the STAAND team to facilitate code release and deployment.
• Review R2 Feedback from POs and recommend design options.
• Conduct targeted Solution Modeling / Design sessions with POs / SMEs
• Develop technical / design specs for the Development team.
• Demo final changes / business flow to the POs / SMEs
• Provide recommendations on process reengineering.
• Coordinate design with Technical Leadership
• Manage CRM Security, configuration, APIs, PowerApps Portal and platform release updates.
• Configure CRM Dashboards, views and manage enhancements.
• Coordinate with MS Premier Support for troubleshooting issues and work on escalation / resolution
• Update ADO work items, queries, and dashboard to manage and track workstream activities
• Support release cycle, maintain STAAND R2 Code base, code merge and automated code quality check.
• Advisory support to Product Owners (POs)
• Provide guidance to POs to understand workflows.
• Showcase configuration options to improve experience or address pain points
• Walkthrough Dynamics screens and workflow to deep-dive in to specific areas
• Guidance to Quality Assurance (QA), Reports, and TrainingTeam
• Create tip sheets to support QA and training activities
• Provide targeted walkthrough of scenarios for QA and training team
• Provide clarification and answer technical questions from the QA and training team.
• Weekly Status Updates / Project Meeting Participation
• Provide Weekly Status Updates on tasks completed and pending work items.
• Participate in scheduled Project Meetings

Job Type : Full-time

Experience :

Compensation : $68.00 - $72.00 per hour