Security Analyst I- Incident Response

Overview

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Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world\'s leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers. We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo. Unum is changing, and we\'re excited about what\'s next. Join us.

General Summary

Unum is seeking a skilled and proactive Security Analyst specializing in Incident Response to join our dynamic Information Security team. In this critical role, you will be responsible for detecting, analyzing, and responding to security incidents, ensuring the integrity and resilience of our organization\'s information systems. If you have a passion for cybersecurity, strong analytical abilities, and a drive for continuous improvement, we want to hear from you.

Responsibilities

• Executes the operation, reporting and continuous improvement of the services / functions required to deliver and support infrastructure services and products to meet the needs of the business.
• Partners with manager(s), solutions engineer(s), and service manager(s) on the operational aspects of associated services (Service and Incident Management) to meet or exceed committed service levels.
• Supports team processes to ensure the stability and performance of Identity and Access Management services / functions. Addresses / adjusts services proactively as needed to maintain or exceed service levels to business.
• For accountable services, partners with the ITIL Service Management based processes associated with Incident, Problem, Change, Availability, and Release Management.
• Works as part of a team that leverages agile approaches (KANBAN) to meet business needs at an accelerated pace.
• Frequently participates in and may lead complex, cross-functional projects.
• Formulates specific project tasks, identifying timeframes and needed resources; accountable for plan completion.
• Assists with providing daily work direction, technical leadership, and mentoring for team members.
• Communicates and assigns order to high-priority incidents.
• May serve as a focal point for CSI (Continual Service Improvement) initiatives.
• Is a subject matter expert on the existing departmental / unit / functional processes and procedures, process inputs / outputs and dependencies specific to the role.
• Negotiates effectively with business and IT partners regarding proposed timelines, recognizes potential conflicts, and facilitates conflict resolution as required.
• Adapts to change, acts as a change agent, and works effectively in a dynamic environment.
• Participates in 24 / 7 on-call rotation.
• Participates in Release activities, Mainframe Open Houses, and implementation support as needed.
• Performs other duties as assigned.

Qualifications

Technical Skills

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Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person\'s race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$60,500.00-$123,400.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company

Unum

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