Transportation Coordinator II
Responsible for supporting Transportation Management business processes (i.e. procurement, Freight Bill Audit & Payment, Shipment Planning & Execution) to ensure that Ryder's solutions are meeting customer requirements. The Transportation Coordinator II will handle defined processes, repeatable analysis and tasks driving continuous cost and service improvement by recommending and implementing stated improvements. Position will require both customer and carrier interfacing and capable of representing Ryder in customer meetings.
Essential Functions :
- Ensure that the output of TM centralized processes meet solution design specifications and customer requirements
- Proactively monitor / manage key performance indicators : FBAP, 12TMS, Ryder Online, Transportation Intelligence System
- Provide all support function activity including accuracy and timeliness of data processing, reporting, analysis and all other customer specific inquiries
- Process and distribute weekly customer metrics
- Ability to interact with carriers and clients in resolving problems
Additional Responsibilities :
Performs other duties as assigned.Skills and Abilities :
Able to prioritize, organize and accomplish workStrong verbal and written communication skillsAble to have professional presenceAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Ability to work independently and as a member of a teamFlexibility to operate and self-driven to excel in a fast-paced environmentCapable of multi-tasking, highly organized, with excellent time management skillsDetail oriented with excellent follow-up practicesDemonstrates problem solving skillsWorks on problems of moderate scope where analysis of situation or data required a review of identifiable factorsExercises judgment to recommend appropriate actionDevelops and delivers effective presentationsAbility to build strong customer relationshipsQualifications :
H.S. diploma / GED required, one yr. experience or accredited internship / cooperative experienceBachelor's degree preferred in Transportation Management, Logistics or Business AdministrationOne (1) year or more experience working with customers or carriers preferredOne (1) year or more previous transportation experience in Customer Service, Accounting requiredTravel : None DOT Regulated : No
Job Category : Transportation