Surveillance Operator (54010)

Pay Rate : $25.00 an hour

ESSENTIAL DUTIES AND RESPONSIBILITIES

Monitor all facilities within Treasure Island Resort & Casino, including gaming areas and back of house operations for the detection and video recording of illegal or unusual activities such as cheating, theft, embezzlement or other activities which may be suspicious or threatening to guests or team members

Monitor all gaming-related areas including Table Games, Slots, and Cash Services for potential cheating activity, advantage play and illegal activity

Oversee and verify large payouts by the Casino such as jackpots and bingo payouts

Follow established procedures and immediately notify the Surveillance Director, appropriate departments or law enforcement authorities upon detection of suspicious activities or irregularities

Create detailed, accurate reports and maintain a daily log of activities observed and / or reported to Surveillance

Maintain professional and effective communication with all public service officials and internal department representatives

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Required Knowledge and Certification :

High School Diploma / GED or equivalent experience

1 year of surveillance-related experience, related schooling, or military experience

Must be 21 years or older

Preferred Knowledge and Certification :

2 year degree in related field

Prior investigation experience

Loss prevention experience

Prior casino experience

Required Skills :

Accurate and detail-oriented

Highly organized and ability to adapt quickly to changing priorities

Proficiency in Microsoft Office (Word, Excel and Outlook) and other gaming related or Surveillance-related software

Excellent written & verbal communication skills

Above average math skills

Excellent writing, analytical thinking, and verbal communication skills

Proven typing speed of at least 50 words per minute with accuracy

Required Abilities :

Ability to work fast and efficiently

Ability to follow established dress code policies and practice good personal hygiene

Ability to interact with coworkers and management in a professional and courteous manner

Ability to independently complete multiple tasks in a professional manner

Ability to independently manage and complete multiple tasks under pressure in a professional manner

Ability to remain focused for extended periods of time

PHYSICAL DEMANDS

Must be able to sit for long periods of time with moderate amounts of walking and standing

Must be able to occasionally lift up to 25 pounds

Must have manual dexterity necessary to manipulate surveillance equipment

Must be able to perform repetitive hand and wrist motions

WORKING ENVIRONMENT

Work is primarily performed in administration building but may require going onto the gaming floor, which includes exposure to flashing lights, frequent loud noises, and cigarette smoke

Must be willing to work a flexible schedule including all shifts, weekends and holidays

Extensive computer use

Occasionally must deal with angry or hostile individuals