Talent.com
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Conduent State & Local Solutions, IncLake Hiawatha, NJ, US
5 days ago
Job type
  • Full-time
Job description

Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

\n

\n \n \n \n Description for Internal Candidates\n  \n \n \n \n

\n

\n

\n  \n

\n

\n

\n

\n

\n

\n

\n

\n

\n

\n

Bilingual Customer Service Representative

\n

English / Spanish

\n

Onsite in Newark, NJ

\n

Bilingual in Spanish $17.50 / hr, which may be below your state's minimum wage.  Please take this into consideration when applying.

\n

\n

What you get : \n \n

  • Full-time Employment with Benefits day one including paid Holidays.

\n

  • Bilingual in Spanish $17.50 / hr
  • \n

  • Paid Training
  • \n

  • Great Work Environment
  • \n \n

    Requirements : \n \n

  • Must be at least 18 years of age or older.
  • \n

  • Must have a High School Diploma, or equivalent.
  • \n

  • Must be able to submit to a background check and drug test.
  • \n

  • Must be able to work 10 : 15am to 7 : 15pm any day of the week
  • \n \n

    Summary : \n

    As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

    \n

    \n

    What you will be doing :

    \n \n

  • Respond to all tolling and / or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
  • \n

  • Identify customer needs to ensure the customer is provided complete and accurate information.
  • \n

  • Process required transactions via mainframe or web-based applications.
  • \n

  • Submit research requests in a concise yet accurate manner.
  • \n

  • Maintain a thorough knowledge of the company and client programs, policies, and technology.
  • \n

  • Communicate effectively in a warm and empathetic manner.
  • \n

  • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
  • \n

  • Provide support to other positions / operations in cases during heavy workloads or absences.
  • \n \n

    People who succeed in this role have :

    \n \n

  • The ability to convey complex information in clear and concise terms to ensure customer understanding.
  • \n

  • Strong work ethic.
  • \n

  • Effective and accurate written and verbal communication skills.
  • \n

  • Effective problem-solving skills.
  • \n

  • Customer Service Experience.
  • \n

  • Can navigate multiple applications and research solutions with ease
  • \n

  • Love helping people and guiding them to the best solution for their issue
  • \n

  • Are excited by innovative technology
  • \n

  • Provide calm conflict resolution and problem solving for frustrated customers
  • \n

  • Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
  • \n

  • Can commit to 100% attendance for three to five weeks of paid training
  • \n \n

    \n

    \n

    Join a rapidly growing organization that can support your career goals

    \n

    \n

    Apply Today!

    \n

    \n

    Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and / or sick time. The estimated hourly rate for this role is $17.50 / hr

    \n

    \n

    \n

    \n

    \n

    \n

    \n

    \n

    Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

    \n

    For US applicants : People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded :   click here to access or download the form.  Complete the form and then email it as an attachment to  FTADAAA@conduent.com.  You may also click here to access Conduent's ADAAA Accommodation Policy.

    Create a job alert for this search

    Bilingual Customer Service Representative • Lake Hiawatha, NJ, US

    Related jobs
    Work From Home - Bilingual Client Services Representative

    Work From Home - Bilingual Client Services Representative

    AO Garcia AgencyPassaic, New Jersey, United States, 07055
    Remote
    Full-time
    Are you bilingual and looking for an opportunity to grow your career at your own pace?.We are looking for goal-oriented individuals with leadership potential to join our rapidly growing company.Bil...Show moreLast updated: 5 days ago
    • Promoted
    Bilingual Customer Service Specialist (Spanish)

    Bilingual Customer Service Specialist (Spanish)

    Sherwin-WilliamsMonroe, NY, United States
    Full-time
    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Sto...Show moreLast updated: 6 days ago
    • Promoted
    Bilingual Cashier

    Bilingual Cashier

    Intermex Wire TransferBronx, NY, US
    Full-time
    When it comes to money remittance services, Intermex is a leader you can trust.Founded in 1994, International Money Express (NASDAQ : IMXI) is a leading omnichannel provider of money transfer servic...Show moreLast updated: 3 days ago
    • Promoted
    Bilingual Customer Service Specialist (Spanish)

    Bilingual Customer Service Specialist (Spanish)

    Sherwin WilliamsRockaway, NJ, US
    Full-time
    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Sto...Show moreLast updated: 10 days ago
    • Promoted
    Entry-Level Client Account Representative

    Entry-Level Client Account Representative

    New Frontier GroupEdison, NJ, US
    Full-time
    As an entry-level Client Account Representative you’ll help bring our national clients to a local audience, making their products and services more accessible to potential customers in your c...Show moreLast updated: 10 days ago
    • Promoted
    PT Clerk - Front End - 2818

    PT Clerk - Front End - 2818

    Stop & ShopButler, NJ, US
    Full-time
    Category / Area of Expertise : Retail Operations Job Requisition : 303197 Address : USA-NJ-Kinnelon-25 Kinnelon Road Store Code : SS - Store Admin (5002785) At Stop & Shop, we've been serving our custome...Show moreLast updated: 30+ days ago
    Bilingual Translator

    Bilingual Translator

    TeleSearch Staffing SolutionsNewton, New Jersey, United States
    Full-time
    Quick Apply
    Spanish speaker to translate Spanish / English between clients and employees.These meetings are on-site / in-person, or on zoom, or even at the person's house. Might also be working with PowerPoint sli...Show moreLast updated: 30+ days ago
    Onsite ASL Interpreter - New York

    Onsite ASL Interpreter - New York

    Propio Language ServicesBronx, NY, US
    Full-time
    Quick Apply
    At Propio Language Services we are closing the language gap by connecting people anywhere and anytime through innovative technology and solutions. Founded in 1998 Propio Language Services provides c...Show moreLast updated: 1 day ago
    Bilingual Office Assistant in New Jersey

    Bilingual Office Assistant in New Jersey

    Mangone Law FirmMorris Plains, NJ, US
    Full-time
    Quick Apply
    We are a culture-driven company, with.If you're sick of flat lining in your career and ready for growth, apply to join our team now. LLC is a New Jersey-based immigration law firm that has been dedi...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Office Operations Manager (English-Spanish)

    Bilingual Office Operations Manager (English-Spanish)

    Mangone Law FirmVictory Gardens, NJ, US
    Full-time
    Are you a highly motivated person ready to excel in sales while helping change a million lives?.Do you aim for excellence, professional growth, and continuous improvement every day?.If your answer ...Show moreLast updated: 7 days ago
    • Promoted
    Client service Associate(schedule coordinator)- Hybrid

    Client service Associate(schedule coordinator)- Hybrid

    BCForwardWhitehouse Station, NJ, US
    Temporary
    Client Scheduling Coordinator for an opportunity in Readington, Township, NJ, USA!.Position Title : Client Scheduling Coordinator. Location : Readington, Township, NJ.Please note this is the target da...Show moreLast updated: 11 days ago
    • Promoted
    • New!
    Weekend Bilingual Personal Care Aide

    Weekend Bilingual Personal Care Aide

    WillcareMiddletown, NY, US
    Full-time
    Bilingual (English-Spanish) HHAs / PCAs.Earn PTO while working 32+ Hours.Weekly Pay & Flexible Scheduling .Must be Bilingual (English-Spanish) . Must have a driver’s license and re...Show moreLast updated: 4 hours ago
    • Promoted
    Relationship Advisor Bilingual

    Relationship Advisor Bilingual

    Hudson Valley Credit UnionMiddletown, NY, United States
    Full-time
    Hudson Valley Credit Union is recruiting for the position of Relationship Advisor - Bilingual.Primary Function : provide highest level member service through efficient, accurate transaction processi...Show moreLast updated: 30+ days ago
    Bilingual Admin / Scheduler

    Bilingual Admin / Scheduler

    Special Touch Home CareBrooklyn, New York, United States
    Full-time
    Quick Apply
    For this position the candidate MUST be bilingual English / Spanish speaking AND reside in Brooklyn.Bilingual English Spanish Admin / Scheduler (FT). This administrative position is for a role as a &quo...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Account Manager

    Bilingual Account Manager

    StaffManagementParsippany, NJ, US
    Full-time
    Join Our Team as an Account Manager Parsippany, NJ!.We are seeking a driven and organized Account Manager.This salaried position is ideal for someone with leadership experience who thrives in a fa...Show moreLast updated: 18 days ago
    • Promoted
    Member Service Representative - Bilingual

    Member Service Representative - Bilingual

    UNFCUNew York, NY, US
    Full-time
    Provide service excellence to UNFCU membership promptly and courteously within established guidelines, most often facilitated through building effective relationships and diligent problem solving.R...Show moreLast updated: 25 days ago
    • Promoted
    Registered Client Service Associate - Bilingual English / Spanish

    Registered Client Service Associate - Bilingual English / Spanish

    Morgan StanleyNew York, NY, US
    Full-time
    Registered Client Service Associate.Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care.The Regist...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Korean Teller

    Bilingual Korean Teller

    PNCPalisades Park, NJ, US
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show moreLast updated: 30+ days ago