Job Description
Job Description
▶︎ Job Details :
- Job Title : IT Platform Specialist
- Working Location : Torrance, CA
- Working Style : Hybrid
- Employment Type : Full-time, Long-term Contract
- Salary : $32.5 - $33.5 / hour (DOE)
- Working Hours : 40 hrs / week
▶︎ Position Overview :
We are seeking an IT Platform Specialist to support the implementation and troubleshooting of a new ERP system. This role covers a broad range of infrastructure tasks, including supporting POS and ERP systems, designing internal system foundations, and ensuring the smooth operation of IT systems across both restaurants and headquarters. It’s a key role requiring strong technical knowledge and problem-solving skills to maintain efficient business operations.
▶︎ What will you do :
Provide front-line technical support for POS, ERP, and infrastructure issuesCollaborate with IT vendors and teams to resolve hardware / system issuesAssist with the operation and maintenance of core IT systemsMaintain and create documentation for configurations and proceduresIdentify opportunities for system optimization and improved efficiency▶︎ Required Qualifications & Skills :
3+ years of experience in IT infrastructure management (servers, networks, OS)Experience with POS systems (e.g., Toast) and ERP systems (e.g., Restaurant365)Strong troubleshooting, documentation, and end-user support skillsPowered by JazzHR
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