Sr. Practice Manager, CME

Snowflake is about empowering enterprises to achieve their full potential and people too. With a culture thats all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology and careers to the next level.

The Professional Services Practice Manager will be a key driver in transforming our clients' businesses through strategic cloud data solutions. This role is responsible for services sales execution and project delivery success for our marquee accounts within the Communications and Entertainment vertical. The ideal candidate will be a skilled software solutions seller who can build strong relationships and be a strategic partner to our clients, enabling their data-driven transformations.

RESPONSIBILITIES :

Services Sales & Execution :

Spearhead services sales and project delivery for key accounts, including large telecommunications and media companies.

Own the entire professional services lifecycle, from deal strategy and proposal creation to execution and post-sales delivery hand-off.

Collaborate with cross-functional teams to identify, scope, and sell professional services opportunities.

Engage with C-level executives to create and execute services roadmaps.

Achieve quarterly bookings, utilization, and consumption targets.

Manage deal reviews and ensure project scope is well-defined for customer success.

Client & Internal Relationship Management :

Build strong, trust-based relationships with both external clients and internal sales teams.

Act as the primary Professional Services point of contact for assigned accounts.

Serve as the initial point of escalation for customer and project teams.

Collaborate with other delivery partners and internal teams (legal, deal desk, account teams) to navigate complex processes.

Project & Team Leadership :

Lead high-performing teams and manage project financials (revenue forecasting, expense management).

Maintain a high level of customer satisfaction.

Contribute to internal process improvements and help define best practices for the broader organization.

REQUIRED QUALIFICATIONS :

Experience : 10+ years of experience in a services sales and delivery role, or a similar capacity, managing complex, technical implementation projects and revenue forecasting.

Domain Expertise : Direct experience within the telecommunications and media, and advertising market is highly preferred.

Problem-Solving Skills : Proven ability to manage ambiguity and complexity in deal processing and project execution.

Sales Acumen : A track record of meeting or exceeding bookings, utilization, and consumption targets.

Communication : Exceptional ability to communicate and translate effectively across both internal teams and customer organizational structures.

Collaboration : Demonstrated success in building strong, trust-based relationships with sales teams and other internal stakeholders.

DESIRED QUALIFICATIONS :

Experience in a Big 5 or boutique strategy consulting firm.

Experience in a client support or technical advisory role (e.g., solution architect, technical account manager).

Experience in designing, leading, or selling cross-functional digital transformations.

WHY JOIN OUR PROFESSIONAL SERVICES TEAM :

Unique opportunity to work on a truly disruptive software product

Get unique, hands-on experience with bleeding edge data warehouse technology

Develop, lead and execute an market-changing initiative

Learn from the best! Join a dedicated, experienced team of professionals

Every Snowflake employee is expected to follow the companys confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the companys data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

The application window is expected to be open until November 6, 2025. This opportunity will remain posted based on business needs, which may be before or after the specified date.

Snowflake is growing fast, and were scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information : careers.snowflake.com