Location : Saint Augustine, FL
Shift / Time Zone : Mon-Fri, 6 : 00a-3 : 00p
Duration : 6 months
Patient Services Representative I (Entry Level)
The PSR I is the welcoming face of the clinic-greeting patients, assisting with check-ins, answering questions, and keeping the lobby clean and organized. This is an entry path into Phlebotomy , and training will be provided. Candidates must be willing to learn and perform phlebotomy once trained.
Key Responsibilities
- Greet and assist patients with care and compassion.
- Support check-ins using kiosks or handheld tablets.
- Maintain a safe, clean, and professional lobby environment.
- Learn and perform phlebotomy skills when trained and when coverage is needed.
- Follow established procedures, maintain records, and ensure confidentiality.
- Support team members and promote a positive patient experience.
Requirements
High school diploma or equivalent (required).1-2 years of client-facing customer service (required).Strong customer service skills and professionalism.Keyboard / data entry experience.Reliable personal transportation (rideshare / bus not accepted).Consistent attendance, punctuality, and ability to work the full scheduled shift.Must live within 20-25 minutes of the worksite.