Behavioral Health Case Manager Supervisor

Job Description

Job Description

Description :

We are growing again! Come join our team and lead them to success!

ESSENTIAL JOB RESPONSIBILITIES :

Provide direction and oversight of Behavioral Health Support Coordinators (BHCM) to ensure necessary assessments, legal paperwork, and Individualized Service Recovery Plans (ISRP) are completed according to funding source timelines, policy timelines, and as assigned.

• Provide training and education related to documentation and service delivery expectations for BHCM.
• Provide and manage caseload assignments for each BHCM under supervision.
• Conduct individual face-to-face sessions with each supervised BHCM to review individual cases regularly.
• Routinely evaluate the overall performance of assigned BHCMS through the employee evaluation tool to assess the quality of job performances and the need for improvement.
• Provide ongoing review, assessment, problem-solving, and feedback regarding the delivery of support coordination services through staff meetings, data / report reviews, formal and informal training, and observation.
• Accompany BHCMS on random home and community visits with participants.
• At least once per year, complete a written employee evaluation for each assigned BHCM using designated employee assessment tools.
• Identify training needs for BHCM (individually and as a group) and arrange for training as indicated.
• Teach and monitor the application of person-centered principles and practices.
• Review administrative documentation required of each supervised BHCM for completeness and accuracy (i.e., timesheets and mileage reports)
• Attend and actively participate in management team meetings.
• In this role, you will help us achieve our mission to change the way the world defines and views disabilities by making profound, positive differences in people’s lives every day.

REQUIRED SKILLS :

I. PROVISION FOR SUPPORT COORDINATOR SUPERVISOR SERVICES :

II. CLIENT FILE MAINTENANCE

III. PROVIDE NEEDED ASSISTANCE OR FILL IN FOR OTHER SUPPORT COORDINATORS AS NEEDED AND / OR DIRECTED BY THE PROGRAM DIRECTOR.

IV. PARTICIPATE IN DEVELOPMENT AND PUBLIC RELATIONS ACTIVITIES TO EDUCATE THE PUBLIC AND MARKET PROGRAM SERVICES.

V. PROJECT MANAGEMENT

VI. STAFF DEVELOPMENT

COMPETENCIES :

Requirements :

BHCMS must meet the following qualifications :

PHYSICAL REQUIREMENTS with or without reasonable accommodations :

WORKING CONDITIONS :