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Syteline Administrator

Syteline Administrator

ITC IncHudsonville, MI, United States
22 hours ago
Job type
  • Full-time
Job description

Syteline Administrator at ITC Inc summary :

The SyteLine Administrator / Developer is responsible for managing and optimizing the Infor SyteLine / CloudSuite Industrial ERP system to support financial and operational processes. This role involves system administration, Mongoose / IDO development, reporting, integrations, and collaborating with finance and operations teams globally to ensure data integrity and process improvements. The position also includes leading upgrade projects, training users, and maintaining system security and performance for a multi-site manufacturing environment.

Job Type

Full-time

Description

WORK FOR A 7-YEAR WEST MICHIGAN'S BEST AND BRIGHTEST COMPANIES TO WORK FOR® WINNER!

Are we a match?

From day one, employees are made to feel valued as part of the ITC team. With respect for diverse perspectives, experiences, and talent, we're proud to both develop from within and welcome newcomers, creating a dynamic group of individuals who expand our viewpoints. We encourage growth and value input from every team member. Entrepreneurial spirit thrives here, bringing innovations and unmatched energy to all we do. Together, we're greater than the sum of our parts.

  • Are you a tech-savvy problem solver with proven experience as an Infor Cloudsuite Industrial 10 Developer who enjoys bridging the gap between finance and IT systems?
  • Do you thrive on taking complex ERP processes and turning them into streamlined, user-friendly solutions that make your colleagues' lives easier?
  • Does the idea of being the go-to expert for a global ERP system, where you can make a real impact on business operations, excite you?
  • Are you experienced with Mongoose / IDO development and passionate about using those skills to create innovative solutions that drive business success?
  • Would you enjoy being part of a collaborative team where your expertise in both financial processes and technical development is valued and essential?

You're still looking at the posting...great! Let's dive into some perks that ITC provides (they're pretty great if we do say so ourselves!) and then explore the nitty gritty.

DISCOVER A CAREER YOU LOVE

Benefits

We offer generous paid time off, holidays, competitive health insurance, dental insurance, life insurance, a 100% vested 401k with match, short term disability, education reimbursement, performance incentive program, LinkedIn Learning, the Calm app, employer sponsored community involvement opportunities, company events, ITC Well-Being program, employee assistance program, birth / adoption leave, ITC pontoon and RV rental, and voluntary benefit programs including vision, long term disability, and additional life insurance.

Looking to learn, grow and advance in your career? At ITC, each employee gets 12 hours annually of paid job enhancement training completed during the work day.

Flexibility

We understand family commitments may lead to work interruptions. At ITC, you'll have the flexibility to take care of important family matters. Plus, we offer hybrid work opportunities for our office team, making it easy to find the work-life balance you're looking for.

Amazing Culture

Our team loves working hard and having fun! With frequent small events and company wide gatherings, we understand the importance of relaxation and team building. We're big on respect, and we ensure a workplace free of any discrimination or exclusion.

ITC also teaches and uses the 5 Languages of Appreciation so we can recognize people the way that works best for them. We often hear it's our culture that keeps people here. It's kind of a big deal!

ABOUT THE JOB

SUMMARY

The SyteLine Administrator / Developer is a key member of our IT / Finance team responsible for the reliability, security, and continuous improvement of our Infor SyteLine / CloudSuite Industrial (CSI) ERP. This role blends hands-on system administration and Mongoose / IDO development with deep finance-process knowledge (GL, AP, AR, Cost / Inventory, Cash Forecasting). The developer partners with Finance, Operations, and our Global internal / external partners to optimize functionality, deliver enhancements and integrations, and ensure data integrity that supports accurate reporting and decision-making.

CORE DUTIES

SyteLine Administration & Support

  • Set up new users and maintain roles / security classes and permissions; manage user lifecycle (onboarding / offboarding) and periodic access reviews.
  • Monitor system health, schedule and validate patches / upgrades, coordinate with external IT resources, and open / manage tickets with Infor Support to timely resolution.
  • Organize and run internal Conference Room Pilots to ensure full functionality of uplifts and upgrades
  • Maintain active membership in the SyteLine User Network (SUN); bring back vetted best practices to improve adoption and stability.
  • Serve as the coordinator to ITC's departmental Syteline leaders; champion standard functionality and continue to foster the distributed SME network across departments to reduce single-point dependencies.
  • Finance and Systems / Process Enablement

  • Partner with Accounting / Finance on GL, AP, AR, Fixed Assets, Costing, and Inventory processes to ensure clean period closes, accurate sub-ledger to GL tie-outs, and compliant accounting controls.
  • Own configurations supporting cash forecasting, AR Workbench, and related reporting; monitor data integrity and reconcile anomalies.
  • Manage Business Intelligence / Syteline Experts Team and project manage the delivery of automations / improvement projects to the organization.
  • Development & Reporting

  • Design, build, and maintain forms, IDOs, scripts, user extensions (UETs), and event handlers using Mongoose; create T-SQL objects, views, and performance-tuned queries.
  • Develop and support Form Reports and dashboards; collaborate with BI on data models and (where applicable) Power BI.
  • Proficiency with development of DataViews very helpful
  • Integrations, Data, and Platform

  • Manage data imports / exports, replication sets, and multi-site data integrity; support integrations (e.g., EDI, APIs, ION / Infor OS where used).
  • Document configurations, DDL / DML changes, and solution designs; maintain test scripts and validation logs for upgrades and enhancements.
  • Work with IT personnel to ensure system security, performance and scalability are in line with organizational goals
  • Manage hosting platform partner and ensure system availability is sufficient for global operations
  • Project & Change Delivery

  • Lead or support implementation projects (fit / gap, requirements, build, testing, UAT, cutover, hypercare) for new functionality and sites.
  • Drive adoption through training plans, quick-reference guides, and any other media.
  • Global / Multi-Site Support

  • Configure and support multi-site functionality for global operations including parameters, chart-of-accounts alignment, and local reporting requirements in collaboration with local finance advisors and operations management
  • Cross-Functional Partnership

  • Work with department managers to identify and implement additional SyteLine functionality that streamlines work, improves accuracy, and leverages standard product capabilities.
  • Manage and deploy Infor Campus training programs and other educational / training opportunities for the ITC user community
  • Other duties as assigned.
  • ABOUT ITC

    ITC is a rapidly growing, family-owned business with a friendly, energized, and team-oriented work environment. By focusing on talented people, advanced manufacturing, and superior engineering, ITC has become a leader across our industries, creating thousands of products for customers who demand impeccable performance.

    With a broad range of customers spanning the marine, RV, automotive, architectural, specialty vehicle, and workplace furniture industries, we're experts in :

  • RBG(W) lighting and control
  • DC Power & Charging Solutions
  • Vehicle Components & Accessories
  • Global Manufacturing & Distribution
  • Design & Engineering
  • Entrepreneurial spirit thrives here, bringing innovations and unmatched energy to all we do. From design, to production, to product performance, our solutions are shaped by our specialized experience and unique team.

    ITC is committed to providing employment opportunities to all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status. All employment decisions are based only on valid job requirements.

    Want more info? Visit our website to apply today.

    Requirements

    JOB DESIRABLES AND REQUIREMENTS

    Education / Experience :

  • Bachelor's degree in Information Systems, Computer Science, Accounting / Finance, or equivalent practical experience.
  • Proven experience as an Infor Cloudsuite Industrial 10 Developer.
  • 2+ years Mongoose / IDO / Form development and T-SQL / SSRS reporting experience.
  • Demonstrated experience supporting financial processes.
  • Experience coordinating upgrades / uplifts (on-prem or cloud), environment management, and vendor ticketing.
  • Nice to have : Infor OS / ION, Factory / Shop / Doc-Trak, Power BI, EDI, and integration patterns.
  • Physical Demands :

  • Physical demands are those of a typical office environment.
  • Occasional travel may be required for training or system upgrades.
  • Knowledge, Skills and Abilities :

  • Strong understanding of ERP finance (US GAAP-aligned processes), manufacturing flows, and how transactions impact the GL.
  • Proficiency with Mongoose, IDO design, form scripting, and SQL Server performance tuning; SSRS report authoring.
  • Ability to translate business requirements into scalable configurations and enhancements; clear written documentation and training delivery (UAP a plus).
  • Vendor management and collaborative problem solving with cross-functional teams; active participation in SUN community.
  • Customer service orientation and ability to work collaboratively across departments
  • Salary Description

    $85,000 - $115,000 Annually

    Keywords :

    Infor SyteLine, CloudSuite Industrial, ERP administration, Mongoose development, IDO scripting, T-SQL, financial process optimization, ERP upgrades, system integration, manufacturing IT support

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