Director of Quality

Director of Quality

The Director of Quality oversees all quality and continuous improvement activities. Leads continuous improvement efforts related to safety, quality, and productivity through management of the Opportunities for Improvement Program (OFI). S / he serves as quality subject matter expert to Leadership.

The Director of Quality will perform the following duties in a safe, productive, and effective manner :

• Working with Regional Quality Managers, leads continuous improvement efforts related to safety, quality, and productivity through management of the Opportunities for Improvement (OFI) Program
• Leads the conversion of OFIs to written procedures and practice documents, leveraging both lessons learned, and improvement ideas initiated by Baker Co-workers
• Leads the development of the Baker Best Practices SharePoint site
• Generates Monthly OFI Reports that quantify cost and savings related to reported OFIs
• Publishes a monthly newsletter related to continuous improvement
• Supports leadership in the identification of quality metrics and provides quarterly reports on the identified metrics, such as quality program performance, opportunities for improvement summaries, defect cost, etc.
• Provides trending summaries to leadership, recommends improvement strategies and initiatives designed to mitigate losses and leverage savings.
• Annually presents the Quality Business Plan to leadership and gains alignment with overall company strategy, goals, and objectives
• Provides guidance, training, coaching, to Project Managers, Project Quality Managers, and Inspectors :
• On non-nuclear projects, the Director of Quality may maintain a matrix reporting relationship with quality-oriented co-workers.
• On nuclear projects the reporting relationship is direct
• Supports development and implementation of project specific quality plans, when required by our clients or on selected projects that Baker leadership requires formal quality management programs to be implemented
• Collaborates with HR to ensure compliance with employment laws, labor laws, and related Company policies; may be responsible for conducting training or coordinating workshops related to such compliance
• In regions that have Regional Quality Managers, the Director of Quality provides support and coaching for direct report Regional Quality Managers
• With Regional Quality Managers, the Director of Quality collaboratively updates the Quality Business Plan on an annual basis. Business plan includes improvement strategies, company and regional quality implementation plans, budgets, assessments of effectiveness, etc.
• With Regional Quality Managers, ensures that company and regional quality goals and objectives are identified and met
• Leads the development and approval of the nuclear NQA1 Program, Project QAPDs, QAPs, and Inspection and Test Plans
• Directs Internal and Supplier Audits related to work quality
• Maintains the Nuclear Approved Suppliers List
• Manages formal Nuclear Qualification and Certification processes for inspectors, auditors, and those performing special processes
• Supports Business Development and generates quality related proposal content
• Reviews nuclear non-conformances, audit results, and their respective corrective actions; determines possible trends, and performs annual Management Reviews evaluating the effectiveness of the NQA1 program
• Ensures required NQA1 central functions (such as completed nuclear project records storage); provides end of project verification and validation of records and ensures the method of storage meets the requirements of Baker's NQA-1 program
• Supervises, trains, evaluates, and develops direct reports
• Provides guidance, direction, coaching, and support to direct reports to maximize individual and overall department performance

Bachelor's degree in an engineering, scientific, or construction-related discipline and at least 15 years' related experience and / or training; or equivalent combination of education and experience. Knowledge of concrete construction practices (i.e., formwork, rebar, concrete placing, etc.) is preferred. Quality related experience, preferably in the nuclear power industry (DOE / DOD facilities). Demonstrated skill and knowledge with applicable quality codes and standards and NRC regulations. Knowledge and understanding of 10CFR50, App. B, ASME NQA-1 and ASME Boiler and Pressure Vessel Code, ISO Programs, etc. Knowledge of the general structure of quality programs, improvement processes, and improvement project management. Experience reading and understanding design drawings. Ability to communicate business processes and information technology requirements that are related to safety, quality, and productivity improvement initiatives. Proficient in Microsoft Suite such as Word, Excel, and PowerPoint.

The following competencies are needed to successfully perform this job :

At Baker Construction, we welcome those who are driven to make things happen. Your tenacity will be rewarded with great pay, excellent benefits, and opportunities to make your mark. This is an opportunity to own your future while working alongside co-workers who are united in our purpose to build better structures and better lives. Go further with an industry leader that puts people first, honors its word, and has the grit to achieve greatness.

Baker is an EOE Disability / Veterans Employer.

Applicants with physical and / or mental disabilities who require a reasonable accommodation for any or part of the application process may make their requests known by emailing hrtech@sharedservices.cc or calling 1-513-539-4000 and asking for HR.