Claims Specialist Lead

Lead Claims Specialist

The Lead Claims Specialist is responsible for the overall administration of property and casualty claims (General Liability, Auto Liability, and Worker's Compensation). Works closely within the Risk Management team (Claims, Legal, and Operations Senior Leadership) to mitigate losses and communicate claim progress with various levels of management (Business Unit Managers, Project Managers, President) from inception through closure.

Responsibilities

Handle high risk / high exposure claims.

Review applicable lines of insurance coverage to determine possible coverage, exclusion, and deductibles.

Calculates and reports projections, final cost, and the anticipated impact of the claim to the Team.

Provide outstanding customer service to Operations, while also collaborating successfully with the carriers, brokers, and TPAs in the handling of construction casualty claims.

Review claims for coverage and when applicable, submit claims to the insurance carrier.

Lead in claims cost control and initiates the prevention of similar re-occurring claims.

Contact applicable employees regarding their claims to provide counsel regarding the explanation of benefits.

Handle complex issues and problems.

Provide leadership, coaching, and / or mentoring to a subordinate group.

Qualifications

Required Education, Experience, and Qualifications

Bachelor's degree.

7-10 years of claims experience.

Construction, Risk, and Insurance Specialist (CRIS), Associate in Claims (AIC), or Associate in Risk Management (ARM).

Possesses expert knowledge of the subject matter.

Leadership skills.

Problem-solving skills.

Organizational skills.

Excellent written and verbal communication skills.

Preferred Education, Experience, and Qualifications

Certified Worker's Compensation Professional (CWCP).

Certified Property & Casualty Underwriter (CPCU).

Previous experience in construction company Risk Management highly desired.

Travel Requirements

0-5 % of time will be spent traveling to job site / office location.

Physical Activities

Remaining in a stationary position, often standing or sitting for prolonged periods. Climbing stairs. Repeating motions that may include the wrists, hands and / or fingers.

Environmental Conditions

Quiet environment.

Physical Demands

Light work that includes adjusting and / or moving objects up to 20 pounds.

ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.