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Organized Retail Crime Investigator
Organized Retail Crime InvestigatorThe Home Depot • Miami, FL, US
Organized Retail Crime Investigator

Organized Retail Crime Investigator

The Home Depot • Miami, FL, US
1 day ago
Job type
  • Full-time
Job description

Overview

ORC Investigators (HDI-Home Depot Investigations) are responsible for the direction and support of Organized Retail Crime (ORC) investigations within a specified area of the company. ORC Investigators work with various business partners (Corporate Security, dot com, RDOs, APMs and APS) and leverage all available investigative tools to eliminate and reduce company exposure to external theft.

Key Responsibilities

  • 45% Case initiation / Gathering intelligence / Field Tactics. Conducts various Field Tactics (i.e. static / mobile surveillance) to determine the scope of an investigation and help bring to resolution. Deploys resources (Covert / Overt Surveillance Equipment, product tracking, etc.) under the partnership of the SSC Corporate ORC Manager(s). Utilize information from systems reports and databases to identify and communicate criminal activity impacting company assets. Gathers intelligence internally and externally and presents to law enforcement for prosecution. Work with ORC Analyst to review all POS and Non POS exception report data to identify potential ORC Theft / Fraud issues within the assigned regions.
  • 35% Case Management / Packaging and building cases. Updates Case Management System weekly. Develops detailed investigative plans to help bring cases to resolution at the appropriate scope and pace. Provides weekly updates to manager and AP Team within area of responsibility on case load and case management efforts. Thoroughly documents investigations and ensures proper video is retained for prosecution in the Case Management System.
  • 20% Networking and training with field teams, law enforcement and retail. Represent THD during conferences and ORC meetings. Develop partnerships with SSC Leaders, Directors, RDOs, APMs, and APS to drive theft and fraud elimination. Maintain positive working relationships with AP Teams, Financial Institutions, Law Enforcement and peer Industry partners. Implement training and programs to prevent fraud and reduce loss potential.

Direct Manager / Direct Reports

  • This position reports to Manager
  • This position has no Direct Reports

    • Travel Requirements

  • Typically requires overnight travel less than 10% of the time.

    • Physical Requirements

  • Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

    • Working Conditions

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

    • Minimum Qualifications

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

    • Preferred Qualifications

  • 5+ Years of Loss Prevention / Asset Protection Investigative experience
  • 2+ Years of Organized Retail Crime Investigative experience
  • Competent in the use of retail CCTV systems
  • Competent in the use of retail case management systems
  • ORC certifications and / or training class completion
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and / or GED

    • Preferred Education

  • No additional education

    • Minimum Years of Work Experience

    Preferred Years of Work Experience

  • No additional years of experience
  • None

    • Preferred Leadership Experience

  • None

    • Certifications

  • None
  • None

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Project Management and Other
  • Retail

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